Chelsie Schreck
Household
Mission Viejo,CA
15
years of professional experience
Enthusiastic support specialist with front desk and communication experience of several years. Believes in active listening to resolve client issues on the first contact with a positive, empathetic attitude. Familiar with various computer programs, including Microsoft Excel and CRM tools. Progressed to a higher position at a young age through dedication and hard work. After a 4 year commitment to family, I am ready to contribute to a dynamic work environment with an open and strong will to learn, focus on personal development and grow to my fullest potential.
Work History
Stay at Home Mom
3 Years 11 Months- After my most recent employment in 2022, I had the opportunity to stay at home full-time with my son. During this time I dedicated myself to volunteering full-time at the School, as well as after school programs and sports.
- Managed daily household operations, ensuring efficient scheduling and task completion.
- Developed and implemented educational activities to promote cognitive and social development.
- Coordinated family logistics, including appointments, events, and travel arrangements.
- Cultivated strong communication skills through regular interactions with diverse groups of people.
Patient Care Coordinator
1 Year 2 Months- Scheduled and confirmed patient diagnostic appointments, surgeries, or medical consultations.
- Greeted visitors, ascertained purpose of visit, and directed them to appropriate staff
- Interviewed patients to complete documents, case histories, or forms, such as intake or insurance forms
- Maintained a safe and clean environment for all patrons and staff
Enrollment Agent
2 Years 4 Months- Met with applicants to obtain information for loan applications and to answer questions about the process
- Analyzed applicants' financial status, credit, and property evaluations to determine feasibility of granting loans
- Matched individuals' needs and eligibility with available financial aid programs to provide informed recommendations.
- Prepared reports to send to customers whose accounts are delinquent, and forward irreconcilable accounts for collector action
Senior Child Care Leader
2 Years- Maintained a safe, fun and positive learning environment for children K-6
- Communicated with children's parents or guardians about daily activities, behaviors, and related issues
- Performed general administrative tasks, such as taking attendance, editing internal paperwork, and making phone calls
- Organized and participated in recreational activities, games and workshops
Child Care Leader
3 Years 11 Months- Assisted Site-Coordinator with preparing crafts and activities.
- Led kindergarten learning program with STEM component
- Identified signs of emotional or developmental problems in children and bring them to parents' or guardians' attention
- Instructed children in health and personal habits, such as eating, resting, and toilet habits
Education
Medical Assisting Certificate
Skills
Assisted in managing customer relations and providing effective customer service.
Facilitated clear communication with clients and team members.
Utilized Microsoft Office tools
including Word
PowerPoint
and Excel
to support daily operations.
Aided in balancing multiple tasks efficiently.
Adapted quickly to new information and processes.
Demonstrated a strong work ethic in all responsibilities.
Supported leadership initiatives and contributed to team success.
Timeline
Stay at Home Mom
Household
08.2022 - 07.2026Read More
Patient Care Coordinator
Griffin Optometric Group
06.2021 - 08.2022Read More
Enrollment Agent
Student Loan Direct
01.2019 - 05.2021Read More
Senior Child Care Leader
Saddleback Valley Unified School District
01.2015 - 01.2017Read More
Child Care Leader
Portola Hills Elementary
09.2011 - 08.2015Read More
United Education Institute College
Medical Assisting Certificate
Read More