Friendly, energetic, and dedicated to providing exceptional customer service, with strong understanding of drink preparation and mixology techniques. Possesses practical skills in maintaining clean and organized bar area, as well as ability to quickly learn new recipes and procedures. Aims to enhance guest experiences and contribute to lively, enjoyable atmosphere.
Overview
12
12
years of professional experience
Work History
Postmaster
United States Postal Service, USPS
06.2013 - Current
Assisted customers in determining proper postal service to align with individual needs.
Managed all aspects of post office staffing, including hiring, training, scheduling, and performance management to ensure a high-performing team.
Maintained a clean and organized post office environment, ensuring smooth daily operations and optimal working conditions for employees.
Monitored inventory levels to ensure adequate supplies were available for daily operations while minimizing waste from overstocking items.
Hired, trained, and evaluated performance of 300 employees.
Ensured compliance with USPS regulations by regularly reviewing policies and procedures, maintaining up-to-date knowledge on relevant changes.
Enhanced customer satisfaction with prompt responses to inquiries and timely issue resolution.
Developed strong relationships with local businesses, promoting postal services and generating revenue growth.
Reduced wait times for customers through efficient queue management strategies during peak hours.
Boosted workplace morale through the implementation of employee recognition programs and regular team-building activities.
Education
No Degree - Bartending/Mixology Certification
Atlanta Professional Bartending School
Atlanta, GA
12-2024
Skills
Teamwork orientation
Guest service
Cocktail creation
ID verification
Upselling strategies
Mixology expertise
Beverage pairing
Bar equipment use
POS System
Beverage recipes
Drink garnishing
Bar supply stocking
Alcohol safety
Timeline
Postmaster
United States Postal Service, USPS
06.2013 - Current
No Degree - Bartending/Mixology Certification
Atlanta Professional Bartending School
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