Chemica Powell
Bridgeport,Connecticut
Summary
Detail-oriented professional with over 15 years of experience in the financial industry, recognized for exceptional communication, interpersonal, and creative thinking skills. Known for a strong work ethic and reliability, consistently contributing to team success and organizational goals. Resourcefulness and a results-driven approach are complemented by a passion for growth and efficiency, ensuring alignment with company needs while enhancing service value. Committed to delivering impactful solutions that drive success in dynamic environments.
Overview
23
23
years of professional experience
Work History
Senior Mortgage Operations Associate III
M&T Bank
Bridgeport, CT
04.2022 - 04.2023
- Complete all change of circumstance associated with mortgage loan applications within 3 business days of change notification.
- Monitor daily mortgage operations workflow.
- Provided efficient and courteous service to customers at all times
- Ensure compliance with all applicable laws, regulations, and internal policies.
- Manage and maintain accurate records of mortgage loan applications, ensuring compliance with all regulatory requirements and internal policies.
- Ensure timely completion of all loan processing tasks to meet customer expectations and regulatory requirements.
- Coordinate with appraisers to ensure timely completion of appraisal reports.
- Identify and recommend process improvement opportunities to streamline mortgage operations workflow and increase efficiency.
- Conduct thorough analysis of applicant's financial history and creditworthiness to determine mortgage eligibility.
Mortgage Loan Processor
People's United Bank
Bridgeport, Connecticut
01.2000 - 04.2022
- Requested change of circumstance (loan program, loan amount) when required.
- Ordered FHA case numbers and VA appraisals through their perspective websites.
- Ensure compliance with all relevant laws and regulations regarding mortgage lending.
- Maintain a high level of knowledge and understanding of mortgage lending regulations and guidelines.
- Collaborate with loan officers, underwriters, and appraisers to ensure accurate and timely processing of mortgage loan applications.
- Review and verify borrower's income, employment, and credit documentation.
- Manage the document preparation and submission process for mortgage loan applications.
- Coordinate with external service providers to order property appraisals and ensure timely completion.
Education
High School Diploma - undefined
The University School
Bridgeport, ConnecticutSkills
- Goal-Oriented
- Attention to Detail
- Customer Service
- MS Office (Word, Outlook, Excel)
- LoanQuest
- Emcompass
- Empower
- Customer service
- Administrative
Additional Information
Gap of employment I was laid off from M&T Bank in April 2023. During the time of being unemployed I spent the other time taking care of my elderly grandmother while being I was being interviewed.
Timeline
Senior Mortgage Operations Associate III
M&T Bank
04.2022 - 04.2023
Mortgage Loan Processor
People's United Bank
01.2000 - 04.2022
High School Diploma - undefined
The University School