Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chenetria Murdock

Miramar,FL

Summary

Dedicated Deputy Sheriff bringing 23 years of excellent performance in law enforcement roles. Passionate about public safety with strong knowledge of local laws and regulations. Proven history of fostering public safety and awareness through consistent patrol efforts and security details for community events.

Overview

27
27
years of professional experience

Work History

Correctional Officer

Broward Sheriff's Office
Fort Lauderdale, FL
02.2002 - Current
  • Participated in continuing education courses related to law enforcement practices.
  • Prepared detailed written reports documenting incident information and investigative activities.
  • Adhered to departmental policies and procedures while performing job duties.
  • Monitored inmates at correctional facilities ensuring compliance with all rules and regulations.
  • Performed administrative tasks such as completing paperwork, filing documents.
  • Ensured that equipment was properly maintained and operational before each shift.
  • Maintained safe and secure environments for court proceedings.
  • Wrote detailed arrest and accident reports.
  • Exceeded specific team goals and resolved issues by partnering with colleagues to share and implement service initiatives.
  • Completed detailed reports on daily activities and incidents.
  • Provided first aid or CPR during emergencies as required.
  • Participated in ongoing training programs for professional development.
  • Managed disruptive situations using de-escalation techniques effectively.
  • Collaborated with outside agencies such as social workers, psychologists, and probation officers when necessary.
  • Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
  • Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
  • Maintained order in the prison by monitoring inmate behavior and intervening when necessary.
  • Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
  • Performed security checks on visitors entering the facility as well as on packages being delivered to inmates.
  • Responded to emergency situations such as riots or disturbances with appropriate force measures.
  • Administered first aid when required due to injury or illness sustained by an inmate while under supervision.
  • Conducted regular cell inspections looking for evidence of drug use or other prohibited items that could pose a threat to security.
  • Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
  • Conducted searches of inmates, cells, and prison grounds to detect contraband or illegal activities.
  • Inspected cells and conducted random searches of common areas.
  • Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
  • Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
  • Detected potential threats and quickly defused conflicts.
  • Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
  • Maintained clear and open communications with facility areas to support safe operations.
  • Informed inmates and visitors of rules, safety and security procedures and responsibilities.
  • Applied non-violent response tools and physical restraint during problematic situations.
  • Enforced resident behavior management protocols and drafted incident reports for infractions.
  • Received property from incoming inmates, provided receipts and inspected items for contraband.
  • Processed inmate intake and re-assignment by completing paperwork, conducting searches and recording fingerprints.
  • Maintained inmate logs and entered information into electronic offender record systems for regulatory monitoring.
  • Performed head counts, checking cells for missing inmates.
  • Supervised inmates during day-to-day activities.
  • Inspected locks, window bars, doors, and security systems to support escape prevention.
  • Searched prisoners and vehicles and conducted shakedowns of cells for valuables and contraband.
  • Monitored conduct of prisoners in housing unit or during work or recreational activities to prevent escape or violence.
  • Took prisoners into custody and escorted to locations within and outside facility.
  • Conducted fire, safety and sanitation inspections.
  • Issued clothing, tools and other authorized items to inmates.
  • Implemented defensive tactics and physical restraints to maintain safety and security of facility.
  • Used appropriate means to discipline prisoners.
  • Served meals and dispensed medications to inmates.
  • Maintained records of prisoners' identification and charges.
  • Conducted investigations of crimes committed within prison.
  • Monitored inmate activities to ensure safety and adherence to rules.
  • Conducted routine cell inspections for contraband and cleanliness.
  • Managed inmate behavior through effective communication and conflict resolution techniques.
  • Assisted in intake processing, including fingerprinting, photographing, and searching new arrivals.
  • Administered disciplinary actions in compliance with facility policies and procedures.
  • Coordinated with other law enforcement agencies for inmate transfers or releases.
  • Performed regular headcounts to maintain accurate inmate population records.
  • Delivered meals to inmates following established dietary guidelines and schedules.
  • Responded promptly to emergencies such as fights, fires, or medical incidents.
  • Enforced strict hygiene standards through monitoring shower times and laundry distribution.
  • Provided support during crisis intervention situations involving suicidal or mentally ill inmates.
  • Participated in ongoing training programs related to correctional officer duties.
  • Maintained a professional demeanor even under stressful conditions or confrontations with inmates.

Correctional Officer

Florida Department Of Corrections
Miami, FL
09.2000 - 02.2002
  • Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
  • Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
  • Maintained order in the prison by monitoring inmate behavior and intervening when necessary.
  • Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
  • Performed security checks on visitors entering the facility as well as on packages being delivered to inmates.
  • Responded to emergency situations such as riots or disturbances with appropriate force measures.
  • Administered first aid when required due to injury or illness sustained by an inmate while under supervision.
  • Conducted regular cell inspections looking for evidence of drug use or other prohibited items that could pose a threat to security.
  • Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
  • Conducted searches of inmates, cells, and prison grounds to detect contraband or illegal activities.
  • Inspected cells and conducted random searches of common areas.
  • Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
  • Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
  • Detected potential threats and quickly defused conflicts.
  • Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
  • Maintained clear and open communications with facility areas to support safe operations.
  • Informed inmates and visitors of rules, safety and security procedures and responsibilities.
  • Applied non-violent response tools and physical restraint during problematic situations.
  • Processed inmate intake and re-assignment by completing paperwork, conducting searches and recording fingerprints.
  • Maintained inmate logs and entered information into electronic offender record systems for regulatory monitoring.
  • Oversaw public areas and grounds to verify cleanliness and inmate safety.
  • Performed head counts, checking cells for missing inmates.
  • Supervised inmates during day-to-day activities.
  • Inspected locks, window bars, doors, and security systems to support escape prevention.
  • Searched prisoners and vehicles and conducted shakedowns of cells for valuables and contraband.
  • Monitored conduct of prisoners in housing unit or during work or recreational activities to prevent escape or violence.
  • Provided supervisors oral and written reports of work performed by inmates, inmate disturbances and rule violations.
  • Guarded facility entrances to screen visitors.
  • Issued clothing, tools and other authorized items to inmates.
  • Implemented defensive tactics and physical restraints to maintain safety and security of facility.
  • Used appropriate means to discipline prisoners.
  • Monitored inmate activities to ensure safety and adherence to rules.
  • Conducted routine cell inspections for contraband and cleanliness.
  • Prepared incident reports and maintained accurate documentation of daily events.
  • Managed inmate behavior through effective communication and conflict resolution techniques.
  • Administered disciplinary actions in compliance with facility policies and procedures.
  • Performed regular headcounts to maintain accurate inmate population records.
  • Participated in ongoing training programs related to correctional officer duties.
  • Maintained a professional demeanor even under stressful conditions or confrontations with inmates.

Administrative Assistant

Spectrum
Miami, FL
03.1999 - 09.2000
  • Greeted visitors and provided general information about the company.
  • Compiled data from various sources into organized reports for review by management team.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Facilitated communication between different departments within the organization.
  • Managed database systems containing customer contact information.
  • Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
  • Developed and maintained filing systems for confidential documents and records.
  • Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Ensured efficient operation of office equipment such as printers, copiers and fax machines.
  • Managed office supplies inventory and placed orders when necessary.
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Sorted and distributed incoming faxes, letters and emails for office distribution.
  • Maintained accurate filing systems for essential documents.

Customer Service Representative

PRC
Miami, FL
04.1997 - 03.1999
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Identified areas of improvement in customer service processes and suggested changes accordingly.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Escalated customer concerns, issues and requirements to supervisors for immediate rectification.
  • Educated customers on special pricing opportunities and company offerings.
  • Used proven techniques to de-escalate angry customers during telephone interactions.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
  • Strengthened customer retention by offering discount options.
  • Provided top quality control and eliminated downtime to maximize revenue.

Education

Some College (No Degree) - Criminal Justice

Miami Dade College
Miami, FL
01-1997

Some College (No Degree) - Business Administration

Bethune - Cookman University
Daytona Beach, FL
01-1995

High School Diploma -

North Miami Beach High School
North Miami Beach, FL
06-1994

Skills

  • Civil and criminal laws
  • Crime investigation discovery
  • Court Proceedings
  • Public Safety

Timeline

Correctional Officer

Broward Sheriff's Office
02.2002 - Current

Correctional Officer

Florida Department Of Corrections
09.2000 - 02.2002

Administrative Assistant

Spectrum
03.1999 - 09.2000

Customer Service Representative

PRC
04.1997 - 03.1999

Some College (No Degree) - Criminal Justice

Miami Dade College

Some College (No Degree) - Business Administration

Bethune - Cookman University

High School Diploma -

North Miami Beach High School

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Chenetria Murdock