Chenika L. Price
Charlotte,NC
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of post-secondary education
19
19
years of professional experience
Work History
Sales Associate
Ross Dress for Less
07.2016 - Current
- Responds promptly to customer telephone inquiries to enhance customer satisfaction
- Restocks and packages merchandise to ensure product availability
- Maintains cleanliness of work environment to promote a positive shopping experience
Caregiver
Private Care
Charlotte, NC
03.2011 - 07.2016
- Provided daily personal care and assistance to clients in their homes, enhancing comfort and quality of life.
- Assisted clients with mobility, ensuring safe transfer and positioning to promote independence.
- Administered medications according to prescribed schedules and client needs.
- Accompanied patients to doctor’s appointments, ensuring timely access to necessary medical care.
Administrative Support
Toshiba Business Solutions
Charlotte, N.C.
10.2009 - 03.2011
- Filed documents in the computer database, and retrieved records in the computer database
- Maintained correspondence with billing customers
- Maintained correspondence with billing customers to resolve inquiries and facilitate payments
- Responded to incoming calls on a multi-line phone system to provide timely assistance and support
- Ordered office supplies for daily operations to maintain workflow efficiency.
- Managed inventory by ordering necessary office supplies to support daily operations.
Cash Applications
Toshiba Business Solutions
Charlotte, N.C.
10.2008 - 10.2009
- Monitored and recorded invoices for accuracy and applied to account payables
- Processed and recorded lease payments in accounting system to accounts
- Reconciled balance sheets to maintain accurate financial records
Meter Coordinator
Toshiba Business Solutions
Charlotte, N.C.
02.2008 - 10.2008
- Conducted outgoing calls to collect meter readings, ensuring accurate data for billing
- Addressed customer inquiries regarding meters, enhancing customer satisfaction
- Faxed and emailed meter reading requests to ensure timely processing
Sales Associate
Ross Dress for Less
Charlotte, NC
06.2007 - 02.2008
- Restocked and sold inventory
- Handled cash transactions accurately and efficiently
- Responded to telephone inquiries to assist customers with inquiries
Northwest CDC Office Assistant
Johnson C. Smith University
Charlotte, NC
09.2007 - 01.2008
- Maintained office files and distributed mail to ensure efficient document retrieval
- Assisted with telephone support by dispatching calls to appropriate departments
- Assisted in coordinating special events logistics
Education
Bachelor of Arts - Liberal Arts
Johnson C. Smith University
Charlotte, NC 08.2002 - 05.2008
Skills
- Sales-driven mindset
- Customer engagement
- Customer service
- Team collaboration
- Adaptability to change
- Dependable and punctual
Accomplishments
Honor’s List, 2007
Activities
- Sigma Gamma Rho Sorority, Inc.
- American Red Cross
- Battered Women’s Shelter
Timeline
Sales Associate
Ross Dress for Less
07.2016 - Current
Caregiver
Private Care
03.2011 - 07.2016
Administrative Support
Toshiba Business Solutions
10.2009 - 03.2011
Cash Applications
Toshiba Business Solutions
10.2008 - 10.2009
Meter Coordinator
Toshiba Business Solutions
02.2008 - 10.2008
Northwest CDC Office Assistant
Johnson C. Smith University
09.2007 - 01.2008
Sales Associate
Ross Dress for Less
06.2007 - 02.2008
Bachelor of Arts - Liberal Arts
Johnson C. Smith University
08.2002 - 05.2008