PERLA BATISTA
Summary
Hardworking cashier offering 4 years of experience in retail. Solid team player with upbeat, positive attitude and commitment to providing excellent customer service. Proficient in scanning goods and collecting payments, resolving complaints and training newly hired cashiers. Friendly multitasker with in-depth knowledge of POS system operations.
Overview
10
10
years of professional experience
Work History
Sales Associate
Christopher Robert Gifts
New City
02.2025 - Current
- Guided customers in selecting unique gifts and personalized items, enhancing their shopping experience.
- Processed customer transactions at the register, ensuring accurate payment processing and customer satisfaction.
- Processed sales transactions accurately and efficiently at the register.
- Resolved customer inquiries and issues with professionalism and care.
- Maintained a clean, organized sales floor to enhance customer experience.
- Onboarded and trained new team members on cash register operations and stock procedures, promoting efficient store operations.
Stylist
Kendra Scott
Paramus
08.2023 - 02.2025
- Conducted consultations to identify clients' styling needs and preferences.
- Styled customers with personalized jewelry selections and recommendations.
- Organized and maintained visually appealing store layout to enhance customer shopping experience.
- Curated and posted fashion trend content on social media accounts to engage and attract customers.
- Collaborated on inventory management and restocking efforts.
- Curated and posted fashion trend content on social media accounts to engage and attract customers. accounts by posting fashion trend content.
Front Desk Receptionist
Congers Dental Care
Congers
09.2020 - 02.2021
- Demonstrated proficiency in telephone, email, fax, and front-desk reception tasks.
- Handled high-volume incoming calls and emails to address patient inquiries efficiently.
- Coordinated scheduling of cleanings and dental appointments using appointment software to optimize workflow.
- Verified, updated, and entered patient information into the system for accurate records.
- Processed patient payments and set up payment schedules to enhance financial management.
- Gathered medical information, dental history, and vitals from patients to ensure comprehensive care.
- Maintained master calendar, scheduling new appointments based on provider availability.
- Arranged documents for insurance claims to facilitate timely processing.
Sales Associate/Head Cashier
Against All Odds
West Nyack
11.2016 - 08.2020
- Engaged customers with friendly demeanor and knowledgeable support to drive sales.
- Collaborated with team to enhance customer service and increase store revenue.
- Trained new team members on cash register operations and customer service to improve team readiness.
- Maintained organized and well-stocked register area to support efficient transactions.
- Counted cash accurately at the end of each shift. at shift end and prepared bank deposits accurately.
- Processed merchandise returns and exchanges by verifying item eligibility and receipts.
- Stocked merchandise and executed sales floor recovery tasks to ensure readiness.
- Met physical demands by regularly standing, lifting, and reaching to manage inventory.
Package Handler
FedEx
Blauvelt
09.2025 - Current
- Sorted packages by size, weight, and destination for efficient handling.
- Loaded and unloaded delivery trucks, facilitating smooth workflow.
- Collaborated with team members to meet daily package handling targets.
- Maintained cleanliness and organization of work area to ensure safety compliance.
- Followed safety protocols to reduce workplace accidents and injuries.
- Assisted in loading delivery trucks with prepared packages, ensuring on-time deliveries.
Education
Associate of Science - Nursing
Rockland Community College
Suffern, NY12-2022
Some College (No Degree) - Medical Assistant/phlebotomist
Finlay Medical Tech Institute
West New York, NJ07-2026
Skills
- Sales techniques
- Sales performance improvement
- Sales-driven mindset
- Customer service
- Customer service training
- Verbal/written communication
- Patient care
- Medical terminology
Timeline
Package Handler
FedEx
09.2025 - Current
Sales Associate
Christopher Robert Gifts
02.2025 - Current
Stylist
Kendra Scott
08.2023 - 02.2025
Front Desk Receptionist
Congers Dental Care
09.2020 - 02.2021
Sales Associate/Head Cashier
Against All Odds
11.2016 - 08.2020
Associate of Science - Nursing
Rockland Community College
Some College (No Degree) - Medical Assistant/phlebotomist
Finlay Medical Tech Institute