Chenille Gonzalez
San Antonio,TX
Summary
I excelled as a Receptionist at JNJ Energy Services starting with no experience. Leveraging organization skills and empathy, I enhanced visitor experiences and improved document management efficiency. My background also includes roles in hospitality, where I honed my expertise in hospitality service and staff motivation, significantly contributing to workplace harmony and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Receptionist
JNJ Energy Services
01.2024 - Current
- Assisting with preparing reports, copying documents, and other clerical duties as needed
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings including managing calenders and setting reminders.
- Assisting with preparing reports, copying documents, and other clerical duties as needed
- Organized and maintained files and records to ensure up-to-date documentation.
- Collected payments, processed transactions and updated relevant records.
- Provided information and assistance to visitors and clients, addressing inquiries and resolving issues promptly.
Server
Jaliscos Bar N Grill
07.2023 - Current
- Welcome guests to the restaurant and provide strong customer service.
- Take food and drink orders, and enter them into the ordering system in a timely manner.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Assist with cleaning the dining area, preparing silverware, and restocking condiments.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
Head Server / Waitress
Garcias Bar N Grill
09.2019 - 07.2024
- Maintained a clean, safe, and welcoming environment.
- Trained new servers to uphold company standards in customer service, food handling, and overall professionalism.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
- Assisting with preparing reports, copying documents, and other clerical duties as needed
- Managed food resources, memorized orders, and coordinated customer service.
Education
High School Diploma -
Dilley High School
Dilley, TX06-2020
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Verbal and written communication
- Project management
- Patience and empathy
- Hospitality service expertise
- Cleanliness standards
- Relationship management
- Staff motivation
- Efficient scheduling
Timeline
Receptionist
JNJ Energy Services
01.2024 - Current
Server
Jaliscos Bar N Grill
07.2023 - Current
Head Server / Waitress
Garcias Bar N Grill
09.2019 - 07.2024
High School Diploma -
Dilley High School
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