Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2025
2025
years of professional experience
Work History
Juvenile Detention Officer
Department of Juvenile Justice
Ocala, FL
04.2023 - 08.2024
Encouraged positive behaviors among detained juveniles through rewards systems.
Maintained records of individual detainees' progress and behavior while in custody.
Informed detained youths about available services that could assist them upon release.
Assisted in developing rehabilitation plans for juvenile offenders.
Monitored detainees for compliance with regulations, safety protocols, and behavior standards.
Supervised recreational activities for detained juveniles.
Ensured a safe environment was maintained within the facility at all times.
Facilitated communication between detainees and their families when appropriate.
Valet
Deluca Toyota
Ocala, FL
02.2021 - 11.2021
Greeted customers and opened doors for them upon arrival.
Assisted customers with their luggage to and from their vehicles.
Provided parking services in a timely manner, including valet parking, self-parking, and shuttle services.
Managed the flow of traffic around the property by directing cars to available spaces.
Security Officer
Allied Universal Security Services
Tampa, FL
12.2020 - 01.2021
.
Checked for safety hazards and took corrective action when necessary.
Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
Confirmed visitor identification prior to granting entry into the building.
Assisted in the development and implementation of security policies and procedures.
Provided escorts for visitors as needed throughout the facility.
Performed first aid and CPR when necessary during emergency situations.
Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
Plumber's Assistant
Bms Cat
Ocala, FL
Promoted high customer satisfaction by resolving problems with knowledgeable, friendly service.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
Worked with cross-functional teams to achieve goals.
Moved and held materials for senior professionals to complete work.
Operated tools and equipment such as hand saws, pipe cutters, and drills on daily basis.
Worked closely with skilled plumber to repair pipes and fixtures to provide safe water supply.
Education
High School Diploma -
Rhea County High School
Evensville, TN
05.2020
Skills
Bilingual ( speak , write and read spanish as well as englishnies and Stairs)
General tool handling ( square, sander, table saw, nail gun, staple gun ext)
Nailing, Cutting, Sanding, Measuring, Buffing, and drilling
Customer Service
Adept at following directions, multitasking and prioritization
Successful at maintaining friendliness after long hours and staying efficient in stressful situations
De-escalation Techniques
Report Writing
Tech savvy ( windows, excel, PowerPoint, Microsoft office, word, ect )
Acting Juvenile Justice Unit Supervisor at Department of Juvenile Justice-Ketchikan Regional Youth FacilityActing Juvenile Justice Unit Supervisor at Department of Juvenile Justice-Ketchikan Regional Youth Facility