Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Chennar De Peña Silva

Summerfield,FL

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

2025
2025
years of professional experience

Work History

Juvenile Detention Officer

Department of Juvenile Justice
Ocala, FL
04.2023 - 08.2024
  • Encouraged positive behaviors among detained juveniles through rewards systems.
  • Maintained records of individual detainees' progress and behavior while in custody.
  • Informed detained youths about available services that could assist them upon release.
  • Assisted in developing rehabilitation plans for juvenile offenders.
  • Monitored detainees for compliance with regulations, safety protocols, and behavior standards.
  • Supervised recreational activities for detained juveniles.
  • Ensured a safe environment was maintained within the facility at all times.
  • Facilitated communication between detainees and their families when appropriate.

Valet

Deluca Toyota
Ocala, FL
02.2021 - 11.2021
  • Greeted customers and opened doors for them upon arrival.
  • Assisted customers with their luggage to and from their vehicles.
  • Provided parking services in a timely manner, including valet parking, self-parking, and shuttle services.
  • Managed the flow of traffic around the property by directing cars to available spaces.

Security Officer

Allied Universal Security Services
Tampa, FL
12.2020 - 01.2021

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  • Checked for safety hazards and took corrective action when necessary.
  • Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
  • Confirmed visitor identification prior to granting entry into the building.
  • Assisted in the development and implementation of security policies and procedures.
  • Provided escorts for visitors as needed throughout the facility.
  • Performed first aid and CPR when necessary during emergency situations.
  • Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.

Plumber's Assistant

Bms Cat
Ocala, FL
  • Promoted high customer satisfaction by resolving problems with knowledgeable, friendly service.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked with cross-functional teams to achieve goals.
  • Moved and held materials for senior professionals to complete work.
  • Operated tools and equipment such as hand saws, pipe cutters, and drills on daily basis.
  • Worked closely with skilled plumber to repair pipes and fixtures to provide safe water supply.

Education

High School Diploma -

Rhea County High School
Evensville, TN
05.2020

Skills

  • Bilingual ( speak , write and read spanish as well as englishnies and Stairs)
  • General tool handling ( square, sander, table saw, nail gun, staple gun ext)
  • Nailing, Cutting, Sanding, Measuring, Buffing, and drilling
  • Customer Service
  • Adept at following directions, multitasking and prioritization
  • Successful at maintaining friendliness after long hours and staying efficient in stressful situations
  • De-escalation Techniques
  • Report Writing
  • Tech savvy ( windows, excel, PowerPoint, Microsoft office, word, ect )
  • Customer service experience
  • Complaint resolution
  • Empathy development

Certification

  • High school Diploma
  • Juvenile Detention Officer

Timeline

Juvenile Detention Officer

Department of Juvenile Justice
04.2023 - 08.2024

Valet

Deluca Toyota
02.2021 - 11.2021

Security Officer

Allied Universal Security Services
12.2020 - 01.2021

High School Diploma -

Rhea County High School

Plumber's Assistant

Bms Cat