Chenoa Ward
Collinsville,OK
Summary
Knowledgeable banker with solid background in financial services and client relationship management. Adept at identifying client needs and recommending tailored banking solutions. Demonstrated expertise in cross-selling banking products and maintaining high client satisfaction through effective communication and problem-solving.
Overview
9
9
years of professional experience
1
1
Certification
Work History
PERSONAL BANKER I-III
Bank of Oklahoma (BOK)
04.2023 - Current
- Deliver tailored financial solutions including loans, accounts, and investment services.
- Contributed to a positive work environment, fostering teamwork among colleagues to enhance productivity levels.
- Mentor junior bankers and assist in training initiatives.
- Collaborated with team members to streamline banking processes and improve service efficiency.
- Managed deposits, withdrawals and wire transfers to process smooth banking transactions for clients.
FLOAT BANKER/Teller
RCB Bank
09.2020 - 04.2023
- Traveled between branches to support staffing needs and maintain service standards.
- Managed a wide range of banking transactions and client inquiries.
- Processed daily banking transactions with accuracy and efficiency.
- Delivered excellent customer service and promoted bank products.
- Maintained compliance with banking regulations and procedures.
Restaurant Manager
Doug’s Grill
08.2016 - 01.2020
- Balanced cash drawers and ensured accurate end-of-day reporting.
- Managed inventory and restocking of supplies.
- Performed server duties including customer service, order handling, and table management.
- Supported daily operations in a fast-paced environment.
Education
High School Diploma -
Collinsville High School
05-2019
Skills
Retail Banking & Financial Services
Customer Relationship Management
Team Leadership & Training
Sales & Cross-Selling
Operations & Compliance
Microsoft Office & Banking Software
Certification
- Notary Public
Timeline
PERSONAL BANKER I-III
Bank of Oklahoma (BOK)
04.2023 - Current
FLOAT BANKER/Teller
RCB Bank
09.2020 - 04.2023
Restaurant Manager
Doug’s Grill
08.2016 - 01.2020
High School Diploma -
Collinsville High School