Chenyao Zhang
Jersey city,NJ
Summary
Experienced researcher with 8+ years in mentorship, training facilitation, and leadership development. Passionate about helping individuals build confidence, make data-driven decisions, and improve communication. Specializes in designing coaching programs, facilitating workshops, and delivering leadership insights to drive meaningful impact.
Overview
9
9
years of professional experience
1
1
Certification
Work History
UX Researcher
JPMorgan Chase
New York, NY
07.2023 - 10.2024
- Researched user experience & decision-making in financial products.
- Trained and led product discovery workshops to help cross-functional teams identify and align on strategic goals.
- Designed and facilitated training sessions on research methodologies.
- Provided insights on communication & leadership behaviors to internal teams.
- Contributed to process improvements & product innovation.
Doctoral Researcher & Mentor
The Ohio State University
Columbus, OH
08.2017 - 05.2023
- Conducted research on public policy, governance & decision-making.
- Mentored students in research methods & personal and academic development.
- Led leadership & professional growth workshops.
- Presented research at global conferences, collaborating with international scholars.
Program Assistant | Research & Training Initiative
IUSSP CTT Panel
Remote
08.2020 - 01.2023
- Organized global research meetings & capacity-building sessions.
- Designed training programs for early-career researchers.
- Engaged in stakeholder collaboration & cross-cultural communication.
- Assessed global contraceptive policies for journal publication, improving research dissemination.
Research & Policy Intern
Muslim Refugee Association of South Africa (MRASA)
Cape Town, South Africa
03.2016 - 06.2016
- Conducted research on community-based human right programs and leadership challenges.
- Assisted NGOs in developing training materials for human right leaders.
- Facilitated discussions on goal-setting, resilience, and empowerment.
Education
Ph.D. - Sociology
The Ohio State University
Columbus, OH05-2023
Master of Arts - Sociology
The Ohio State University
Columbus, OH12-2019
Bachelor of Arts - Mathematics
Franklin & Marshall College
Lancaster, PA12-2015
Bachelor of Arts - Sociology
Franklin & Marshall College
Lancaster, PA12-2015
Skills
- Leadership Development & Coaching
- Training & Facilitation
- Stakeholder & Client Engagement
- Program Design & Delivery
- Research & Data Analysis
- Performance Assessment & Growth Measurement
- Cross-Functional Collaboration
- Organizational Development
Coaching Philosophy
I cultivate a coaching environment rooted in self-awareness and intentional growth, using evidence-based strategies to build confidence, emotional intelligence, and leadership effectiveness.
Certification
- ICF Coaching Certification (In Progress)
- iPEC Certified Energetic Leadership Coach (In Progress)
- Intermediate Python & SQL (DataCamp)
- PCEP
- A/B Testing with SQL
- Machine Learning (Coursera)
Languages
English
Native/ Bilingual
Chinese (Mandarin)
Native/ Bilingual
Technical Skills
- Research & Analysis: R, Stata, Python, Excel, SQL, NVivo, Tableau
- Digital Coaching and Training Platforms: Zoom, Miro, Google Suite, Microsoft Teams
- Design: Adobe, Figma, Optimal Workshop
Timeline
UX Researcher
JPMorgan Chase
07.2023 - 10.2024
Program Assistant | Research & Training Initiative
IUSSP CTT Panel
08.2020 - 01.2023
Doctoral Researcher & Mentor
The Ohio State University
08.2017 - 05.2023
Research & Policy Intern
Muslim Refugee Association of South Africa (MRASA)
03.2016 - 06.2016
Ph.D. - Sociology
The Ohio State University
Master of Arts - Sociology
The Ohio State University
Bachelor of Arts - Mathematics
Franklin & Marshall College
Bachelor of Arts - Sociology
Franklin & Marshall College
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