Cher Russell
Realtor/Insurance Agent
Arroyo Grande,CA
Summary
Professional Insurance Agent / Customer Service Proficient Insurance Agent knew for extraordinary sales abilities and customer-oriented approach. I have a proven success record of increased sales in the company. Highly motivated and efficient with a valuable track record in achieving organizational goals and delivering world-class customer service. Strategic thinker and effective decision-maker, recognized for leading productive teams and exceeding sales and customer service goals. Proactive, results-oriented with excellent interpersonal and communication skills. Experienced in working with different groups and individuals from diverse cultural, insurance, and real estate backgrounds. Proficient in MS Office Suites. Excellent communication and interpersonal skills. Meticulous Office Manager with proven performance in streamlining office protocols. Master in conflict resolution and inventory management. Distinguished history of reliability and effective budgeting.
Overview
28
28
years of post-secondary education
22
22
years of professional experience
Work History
Insurance Agent / Office Manager
State Farm Insurance
Simi Valley, CA
11.2016 - 02.2021
- Cultivated relations with clients and provided insurance expertise throughout the sales and delivery process.
- I maximized sales outcomes through territory routes.
- Prioritized and managed multiple relationships and responsibilities.
- Resolved client issues and acted as a liaison with the clients and the company.
- I drafted New Business Sales Proposals.
- Extensive experience in business to business insurance brokerage.
- Ability to receive, negotiate and evaluate quotes from the carrier.
- Ability to sell insurance products and services to clients.
- Ability to build relationships and provide insurance services to clients.
Insurance Agent / Office Manager
State Farm Insurance
Simi Valley, CA
11.2009 - 08.2016
- Cultivated relations with clients and provided insurance expertise throughout the sales and delivery process.
- We maximized sales outcomes through territory routes.
- Prioritized and managed multiple relationships and responsibilities.
- Resolved client issues and acted as a liaison with the clients and the company.
- I drafted New Business Sales Proposals.
- Extensive experience in business to business insurance brokerage.
- Ability to receive, negotiate and evaluate quotes from the carrier.
- Ability to sell insurance products and services to clients.
- Ability to build relationships and provide insurance services to clients.
Real Estate Sales Agent
New Beginning Realty, Inc
Newbury Park, CA
09.2009 - 04.2016
- I successfully guided home buyers and sellers through the sale and purchase of properties.
- Generated lists of properties that were compatible with buyers' needs and financial resources.
- Joint appointments to show homes to prospective buyers.
- I have established a positive flow of communication with other agents, buyers, sellers, mortgage officers, title personnel, and attorneys involved in the home buying and selling process.
- Presented purchase offers to sellers for consideration.
- Negotiated contracts on behalf of clients.
- Coordinated property closings, overseeing the signing of documents and disbursement of funds.
Transaction Coordinator / Buyers Agent
Realty Executives
Santa Clarita, CA
06.2005 - 09.2009
- Ensured all paperwork was complete and submitted to all parties, scheduled inspections, and worked closely with the lenders and title companies.
Education
Real Etste License - Real Estate
Real Estate School
Los Angeles, CA 06.2005 - 07.2021
No Degree - Insurance Agent
Insurance School
Ventura 09.2009 - 07.2021
Skills
Communication
Policy and procedure modification
Documentation and control
Excellent multi-tasking ability
Office management
Workflow planning
Relationship building
Project Management
Friendly nature
Strategic planning
Office administration
Administrative support
Documentation expertise
Contract negotiations
Clear oral/written communication
Additional Information
- ACHIEVEMENTS , 2015 Life and Health Insurance License: 0G70376 2009 Property and Casualty Insurance License: 0G70376 2005 Real Estate Sales Person License: 01499344
Timeline
Insurance Agent / Office Manager
State Farm Insurance
11.2016 - 02.2021
Insurance Agent / Office Manager
State Farm Insurance
11.2009 - 08.2016
No Degree - Insurance Agent
Insurance School
09.2009 - 07.2021
Real Estate Sales Agent
New Beginning Realty, Inc
09.2009 - 04.2016
Real Etste License - Real Estate
Real Estate School
06.2005 - 07.2021
Transaction Coordinator / Buyers Agent
Realty Executives
06.2005 - 09.2009