Summary
Skills
Work History
Education
Certification
Languages
Generic

Cher Torres

Jacksonville,FL

Summary

Adept at multitasking and prioritization, I enhanced client relations and streamlined operations at Valley Dental Care. Leveraging skills in office administration and a service oriented mindset, I consistently met deadlines and resolved issues, demonstrating a high level of initiative and professionalism. My background also includes expertise in bookkeeping and a proven track record of maintaining confidentiality and efficiency.

Skills

  • Bookkeeping operations
  • Multitasking
  • Appointment scheduling
  • Customer service
  • Patient care scheduling
  • File management
  • Office administration
  • Data entry
  • Office supply inventory control
  • Professional demeanor
  • Prioritization and time management
  • Basic accounting

Work History

Credentialing Agent

Inspection Depot
Jacksonville
03.2025 - Current
  • Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
  • Informed clients of policies and procedures.
  • Collected, arranged, and input information into database system.
  • Supported team in preparing inspection reports by compiling data and ensuring documentation completeness.
  • Adapted quickly to new software tools for managing inspection schedules and client information systems.
  • Contributed to team meetings by sharing insights on improving customer satisfaction based on feedback received.

Receptionist

Valley Dental Care
Virginia
12.2022 - 01.2025
  • Managed multiple tasks and met time-sensitive deadlines.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Responded to inquiries from callers seeking information.
  • Assisted with onboarding new clients and securing paperwork completion.
  • Managed patient scheduling and appointment confirmations to enhance office efficiency.
  • Assisted patients with inquiries, providing exceptional customer service and support.
  • Resolved customer problems and complaints.
  • Maintained confidentiality of information regarding clients and company.

Military Finance

US Army
Hawaii
04.2012 - 10.2017
  • Worked effectively in fast-paced environments.
  • Self-motivated, with a strong sense of personal responsibility.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Delivery Driver

UPS
North Carolina
10.2006 - 12.2008
  • Operated delivery vehicle safely, adhering to traffic regulations and company policies.
  • Communicated with dispatch for real-time updates on deliveries and route adjustments.
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed rush deliveries on tight timetables to satisfy customer needs.

Education

High School Diploma -

Westover Senior High
North Carolina
06-1993

Certification

  • CNA - Certified Nurse Assistant
  • First Aid Certification-American Red Cross
  • Substitute Teaching Certificate

Languages

Spanish
Limited Working

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