CHERALYN STEVENSON, MBA
McLean,VA
Summary
Energetic, highly motivated, and results-driven executive offering broad experience in Leading Profitable Operations, Sales Lead Generation, Business Management, Finance, and key relationship management. Expertise in client-service, administrative and management support functions combined with the knowledge of legal technology, court filings and legal procedures. Proven record of short and long-range tactical planning and improving operational processes. Competent in directing and leading multi-million-dollar projects, coupled with quality standards to drive program growth. Offers high-caliber entrepreneurial and leadership skills with strong background in utilizing out-of-the-box approaches in training and developing employees to foster team unity toward achievement of corporate goals and objectives. Enjoys challenges and able to multitask in a fiercely competitive, fast-paced environment.
Overview
20
20
years of professional experience
Work History
IT Managing Program Director
Charles Schwab & Co
Westlake, TX
03.2022 - Current
- Created and maintained relationships with key stakeholders, including customers, suppliers, government agencies, and other industry partners.
- Managed executive team members to ensure successful execution of projects in a timely manner.
- Maintained open communication channels between departments to maximize efficiency and productivity.
- Assessed financial performance of the organization on a regular basis and identified areas for improvement.
- Recruited, trained, mentored, and managed employees at all levels within the organization.
- Implemented technological solutions designed to improve operational effectiveness.
- Monitored budgetary expenditures across multiple departments to ensure fiscal responsibility.
- Reviewed current systems and processes regularly for potential improvements or upgrades.
- Introduced innovative approaches that improved efficiency while reducing costs.
- Led organization by establishing business direction and actualizing operational plans to meet goals.
- Established and oversaw strategic business actions and streamlined operations.
- Oversaw budgetary and financial activities and implemented strategies to grow business and profits.
- Drove company vision with collaborative employee engagement techniques and strategic leadership.
Founding Member
The Changists
Dallas, TX
01.2020 - Current
- Merge the business and law firm worlds by developing cost savings strategies including outsourcing tasks to our talented group of legal professionals, vendor & technology recommendations & implementations, and creating sustainable processes and procedures
- Manage profit & loss by following security procedures, maintaining inventory, managing labor, and reviewing financial reports
- Develop & implement divisional compliance of company-wide goals, with management team
- Responsible for day-to-day operations to include developing community partnerships, budgeting, audit preparation, staff development, human resource management, community partnerships and other executive level management duties
- Establish evaluation process emphasizing proactive management which promotes key employee retention building an environment of trust & ethics between management & staff
- Develop policies & direct political strategies concerning legislation that impact member profitability and professionalism.
Senior Director Program Management
Fidelity Investments
Westlake, TX
01.2015 - 01.2020
- Responsible for improving profitability and efficiencies with creative solutions that involved people, processes and technologies
- Advised on corporate matters, contract negotiations, and legal business strategy in the most advantageous manner for Firm
- Served as a trusted advisor to the General Counsel at Fidelity, provided sustainable expert advice and strategies that were responsible for creating a collaborative, productive, advanced environment
- Drafted and approved contracts, corporate transactions, research and development projects, and reviewed business operations and technical services processes and procedures.
- Provided guidance on best practices in project management to ensure successful outcomes.
- Coordinated with stakeholders across multiple departments to develop innovative strategies for problem solving.
- Collaborated with executive leadership team to develop long-term objectives that would drive success.
Managing Paralegal | Law Firm Business Director
Various Law Firms
01.2004 - 01.2014
- Supervised paralegals, law clerks and other staff members on various projects.
- Managed daily operations of the business, including budgeting, forecasting, staff management and customer service.
- Researched, compiled and organized legal documents for use in court proceedings.
- Provided support to attorneys in the preparation of motions, briefs and other legal documents.
- Drafted pleadings, affidavits, summonses and complaints for filing with courts.
- Attended hearings at state and federal court level on behalf of attorneys when needed.
- Identified and analyzed legal documents, discoveries and contracts.
- Prepared clients for appointments, depositions and testimony.
- Trained staff on office procedures and case-specific duties.
Education
MBA - Project Management
Colorado Technical University
Colorado Springs, COBachelor of Science - Criminology
Regis University
Denver, COSkills
- Business & Operation Mgt
- Project/Program Management
- Strategic Leadership
- Business/Corporate Development
- Strategic and Tactical Road Mapping
- Financial Analysis & Management
- Effective Decision-Making
- Escalated Issues & Conflict Resolution
- Operational Analysis
- Human Resource Management
- Performance & Profit Optimization
- Vendor & Employee Engagement
- Risk Assessment & Management
- Communication & Collaboration
- Change Management, Coaching, Training
- Budgeting and Forecasting
Awards
2021 Top 25 Consultants for Excellence in Client Services Advanced
Off the Resume
I am a highly driven, highly organized, proud mom, wife, and human rights advocate with a deep interest in consistently learning about cultural anthropology, global affairs and intercultural communication. I am a disciplined and honest impactful leader with a focused and healthy mind and spirit ready to intentionally and purposefully make meaningful contributions to improve any effort I am part of.
Timeline
IT Managing Program Director
Charles Schwab & Co
03.2022 - Current
Founding Member
The Changists
01.2020 - Current
Senior Director Program Management
Fidelity Investments
01.2015 - 01.2020
Managing Paralegal | Law Firm Business Director
Various Law Firms
01.2004 - 01.2014
MBA - Project Management
Colorado Technical University
Bachelor of Science - Criminology
Regis University
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