Experienced leader,pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
16
16
years of professional experience
Work History
Head Server /Bartender
Pappadeauxs Seafood Restaurant
Birmingham, Alabama
01.2021 - Current
Assigned duties to servers and monitored their performance.
Served high volume of tables at once and simultaneously supervised serving staff.
Trained new servers on menu items and restaurant standards.
Reconciled cash register at close of business, verifying totals and quickly resolving discrepancies.
Generated top sales ($2000+ per evening) by marketing nightly specials during high volume days (Fridays, Saturdays and Sundays).
Prepared alcoholic and non-alcoholic beverages according to recipe standards
Maintained inventory of liquor, beer, wine, and other beverage items
Assisted in setting up the bar for service shift
Adhered to state regulations regarding serving alcohol responsibly
Prepared cocktails from bar recipes and served wine, draft and bottled beer.
Promoted to Head Server within six months of hire.
Earned “Employee of the Month” 8 times during 2021-2023 for exceeding expectations.
Administrative Manager
Historic Rucker Place
Birmingham, Alabama
05.2016 - 03.2020
Organized and maintained filing systems for sensitive documents.
Answered phones and routed calls to appropriate personnel.
Coordinated with executive staff to ensure deadlines were met in a timely manner.
Oversaw the maintenance of office equipment, supplies, and facilities.
Managed payroll processing activities including timekeeping data entry, benefits administration, garnishments, tax withholdings.
Managed purchase requisitions and approvals for all department equipment and supplies
Directed and oversaw office personnel activities.
Automated office operations to optimize accounts payable and receivable, customer correspondence and data communications..
Assisted management staff in the administrative tasks and the financial reports using word processing, spreadsheet, database, and/or presentation software.
Typed up catering contracts and email them to clients for approval and signatures.
Catering Supervisor
Yellow Bicycle
Birmingham, Alabama
12.2013 - 05.2016
Supervised and coordinated day-to-day activities of catering staff, including scheduling shifts and assigning tasks
Maintained records of catering expenses such as labor costs, food purchases
Coordinated with vendors to acquire necessary supplies for catered events
Resolved any complaints or concerns from customers regarding catering services provided
Reviewed bills from suppliers to verify accuracy before submitting them for payment
Scheduled deliveries of food items from vendors in order to meet deadlines for upcoming events
Monitored staff members at catering events and functions, providing in-depth instructions ahead of time
Worked with clients one on one to create enticing catering menus for array of events from weddings and christenings to work parties and holiday meals
Delegated work to staff, setting priorities and goals
Patient Care Technician
University of Alabama at Birmingham
Birmingham, AL
08.2009 - 12.2013
Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
Enhanced patient satisfaction by providing compassionate and attentive care.
Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Demonstrated adaptability by working effectively with patients of diverse backgrounds and medical conditions.
Adhered to infection control protocols, minimizing risk of disease transmission.
Collected and documented patient information to aid in accurate medical record keeping.