Chereese Jones-Young
Louisville,KY
Summary
As former Assistant Director of Human Resources at Home Instead Senior Care Home, adept in time management and relationship building. Conducted new hire and ongoing trainings such as CPR. Engaged in enhancing employee experience, and optimizing talent acquisition efforts. Proven track record in improving participant wellness and team productivity.
Overview
11
11
years of professional experience
Work History
Direct Support Professional/ Team Lead
Mattingly Edge
05.2023 - Current
- Maintain a clean, safe, and well-organized environment for participant.
- Manage and coordinate schedules
- Assist participants with daily living needs to maintain self-esteem and general wellness.
- Abet with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Prepare meals and assist participants with eating tasks.
- Assist with daily living activities, running errands, and household chores.
- Aid with bathing, grooming, dressing, and oral hygiene care.
- Work together as a team achieving personal goals for participants.
- Enhanced quality of life by providing compassionate and consistent direct support.
- Transported participants to medical and dental appointments to provide support.
- Built and maintained rapport with participants, their professional staff and family members to facilitate a trusting relationship.
Leasing Agent
Haven Residential
01.2021 - 04.2023
- Performed background, reference and credit checks as part of screening process of prospective tenants.
- Greeted clients, showed apartments, and prepared leases.
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Participated in property inspections to prepare for move-ins and move-outs.
- Expedited the leasing process for prospective tenants by efficiently managing application paperwork and conducting background checks.
- Responded to requests and scheduled appointments for property showings.
Receptionist
Sullivan University of Nursing
10.2017 - 12.2019
- Greeted incoming visitors, future students and current students professionally and provided friendly, knowledgeable assistance.
- Welcomed guest with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Confirmed appointments, communicated with guest, and updated records.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Kept reception area clean and neat to give visitors positive first impression.
- Proctored entrance exams for students
Assistant Director of Human Resources
Home Instead Senior Care Home
01.2014 - 07.2018
- Championed diversity and inclusion efforts, fostering an inclusive work environment where all employees felt valued and respected.
- Administered employee recognition programs to boost morale and increase motivation levels among team members.
- Interviewed potential hires
- Managed other HR staff and oversaw completion of tasks and initiatives.
- Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
- Partnered with department heads to address staffing needs, optimizing talent acquisition efforts.
Education
Business Management - Human Resources Development
Eastern Gateway Community College
Steubenville, OH06-2023
Skills
- Time management
- First aid and safety
- Behavior redirection
- Client support
- Decision-making support
- Relationship building
- Goal setting
Timeline
Direct Support Professional/ Team Lead
Mattingly Edge
05.2023 - Current
Leasing Agent
Haven Residential
01.2021 - 04.2023
Receptionist
Sullivan University of Nursing
10.2017 - 12.2019
Assistant Director of Human Resources
Home Instead Senior Care Home
01.2014 - 07.2018
Business Management - Human Resources Development
Eastern Gateway Community College
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