Cherelus Cherline
Orlando,FL
Summary
Dedicated and multilingual customer service professional with experience in airport operations and customer-facing environments. Strong communication, organization, teamwork, problem-solving, and attention to detail. Fluent in English, Spanish, French, and Haitian Creole. Seeking opportunities in Customer Service, Cleaning, or Airport operations where reliability and professionalism can contribute to a strong team.
Overview
7
7
years of professional experience
Work History
AIRPORT EMPLOYEE
Flagship
Orlando, FL
09.2023 - Current
- Delivered professional service and assistance to passengers in airport environment.
- Engaged with passengers and coworkers, fostering a professional and helpful atmosphere.
- Executed airport and company procedures, safety requirements, and operational instructions consistently.
- Work effectively as part of a team in a fast-paced environment.
- Maintain attention to detail and complete assigned responsibilities reliably and on time.
CUSTOMER SERVICE REPRESENTATIVE
La Fuente
Belgrade
01.2020 - 11.2022
- Delivered professional and courteous customer service to ensure customer satisfaction in a fast-paced environment.
- Engaged with customers to identify needs and deliver tailored assistance, enhancing overall service experience.
- Exhibited professionalism while addressing customer inquiries and service requests, contributing to positive customer interactions.
- Worked collaboratively with coworkers to support daily operations.
- Followed workplace procedures and maintained a dependable, organized approach to assigned responsibilities.
Education
University Studies -
UEH – Université d'État d'Haïti
Professional Studies -
EPMA – École Professionnelle Salésienne de Don Bosco
Secondary Education - Philosophy
LDE – Lycée Dumarsais Estimé
Primary Education -
CPD – Centre Polytechnique Oswald Durant
Skills
- Customer Service
- Communication
- Teamwork
- Attention to Detail
- Professionalism
- Airport Operations
- Problem Solving
- Organization
- Multilingual Communication
- Time Management
Personal Information
Availability: Available for Customer Service, Cleaning, and Airport-related positions.
LANGUAGES
Availability: Available for Customer Service, Cleaning, and Airport-related positions.
ADDITIONAL INFORMATION
Availability: Available for Customer Service, Cleaning, and Airport-related positions.
Timeline
AIRPORT EMPLOYEE
Flagship
09.2023 - Current
CUSTOMER SERVICE REPRESENTATIVE
La Fuente
01.2020 - 11.2022
University Studies -
UEH – Université d'État d'Haïti
Professional Studies -
EPMA – École Professionnelle Salésienne de Don Bosco
Secondary Education - Philosophy
LDE – Lycée Dumarsais Estimé
Primary Education -
CPD – Centre Polytechnique Oswald Durant