My goal is to excel in my field, using my expertise to add value to any company I am hired to work for.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
22
22
years of professional experience
Work History
Administrative Support/Safety Admin
Buffalo Bills Stadium Project - Gilbane/Turner
Orchard Park, NY
09.2024 - Current
Prioritized and organized tasks to efficiently accomplish goals.
Worked successfully with diverse groups of coworkers to accomplish goals and address issues related to the project.
Promoted high guest satisfaction by resolving problems with knowledgeable and friendly service.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Approached team members, trade partners and Principals, engaging in conversation through use of effective interpersonal and people skills.
Maintained updated knowledge through continuing education and advanced training.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Exceeded expectations of the position by finding creative solutions to problems.
Recognized by management for remaining poised and professional at all times.
Utilized various software and tools to streamline processes and optimize performance.
Completed day-to-day duties accurately and efficiently.
Front Desk Receptionist
LandPro Equipment
Springville, NY
06.2024 - 09.2024
Seasonal Position
Greeted customers warmly and made them feel welcome.
Maintained an organized reception area and ensured that all guests were attended to promptly.
Provided administrative support such as filing documents, photocopying and scanning materials.
Signed for packages, recorded deliveries, and distributed to personnel.
Answered phone calls promptly and directed inquiries to appropriate staff.
Assisted with inventory management of office supplies and promotional materials.
Collaborated with team members to ensure smooth daily operations at the front desk.
Handled customer complaints with professionalism, ensuring satisfaction and resolution.
Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
Business Owner/General Contractor
Phoenix Rising Industries LLC
Hamburg, NY
10.2022 - 04.2024
Property acquisition
Managed project schedules and ensured timely completion of construction tasks.
Coordinated subcontractor activities and maintained effective communication across teams.
Developed strategic partnerships with local suppliers and service providers.
Oversaw financial planning and budget management for company initiatives.
Established standard operating procedures to improve efficiency across each project.
Oversaw daily operations of the projects and provided guidance when needed.
Negotiated contracts with vendors for supplies and services.
Monitored cash flow to ensure proper budgeting of resources.
Managed operations budgeting, accounts payable and payroll.
Resolved issues quickly through meticulous research and quick decision-making.
Ensured compliance with all local laws and regulations related to the business operations.
Conducted regular meetings with employees to review progress towards company goals.
Delegated work to subcontractors, setting priorities and goals.
Conducted site inspections to assess progress and compliance with project specifications.
Mitigated business risks by working closely with contractors and assessing performance.
Executive Assistant to the Owner
Roofs by Bryan
Hamburg, NY
04.2023 - 06.2023
Seasonal position
Managed schedules and appointments for the owner efficiently.
Handled correspondence, serving as the primary point of contact for inquiries.
Maintained filing systems, ensuring easy access to important documents.
Assisted in project management, tracking deadlines and deliverables effectively.
Greeted visitors to the office of the owner and provided assistance as needed.
Provided administrative support such as filing documents, photocopying, ordering supplies.
Collaborated with external vendors and suppliers to ensure timely delivery of services or products requested by the president's office.
Acted as a liaison between owner, state officials, subcontractors and customers.
Organized and maintained the owner’s calendar, scheduling upcoming projects and appointments.
Managed incoming calls and emails addressed to the owner.
Entered customer information and updates in database system to track leads, interactions, relationships and propel sales opportunities.
Delivered optimal administrative, customer service and project management support.
Compiled reports from various sources for review by the owner.
Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
Teacher
Gowanda Central School District
Gowanda, NY
09.2003 - 11.2022
Facilitated hands-on learning activities to promote real life skills.
Assessed student progress and adapted lesson plans accordingly.
Provided individual support to students facing personal challenges.
Organized community-based projects to enhance real-world experiences.
Implemented behavior management strategies to foster a positive learning environment.
Tracked and ordered classroom equipment and supplies. .
Helped students to build and recognize strengths and self-worth.
Promoted development of positive social skills by modeling appropriate behavior.
Developed and implemented classroom lessons to teach diverse learning levels.
Coached students on interpersonal skills, active listening, and nonverbal communication.
Taught students about job search techniques and interview skills.
Documented participation in classroom and individual instruction.
Utilized educational technology tools to support interactive learning experiences.
Conducted individual assessments to identify student strengths and areas for improvement.
Facilitated parent-teacher conferences to discuss student progress and strategies for support.
Built and strengthened positive relationships with students, parents, and teaching staff.
Prepared, maintained and managed a safe classroom environment appropriate for student learning and physical, social and emotional development.
Managed student behavior in classroom by establishing and enforcing rules and procedures.
Provided individualized instruction to meet the needs of all students.
Enforced school rules and regulations in order to maintain an appropriate learning environment for all students.
Participated in professional development workshops related to teaching methods or curriculum changes.
Utilized technology-based learning tools to enhance classroom instruction.
Collaborated with colleagues to plan lessons that integrate various subject areas into a cohesive unit of study and promote teamwork.
Created meaningful projects that allowed students to apply their knowledge in real world situations.
Education
Masters Degree - Elementary Education/Reading
St Bonaventure University
Olean, NY
BS Degree - Family & Consumer Sciences
Messiah College
Grantham, PA
Skills
Sharepoint
Origami
Procore
Concur
Team Up Calendar Program
Google Suite
Microsoft 360
Microsoft Office
Scheduling
Reports
Data entry
Confidential records
Time management
Phone etiquette
Teaching/training
Catering
Purchasing
Customer service
Expense reports
Acculynx
Eagle Eye
Acquiring NYS Permits
Professional Interaction with NYS & Federal Government Agencies
Professional Interaction with Attorneys and Real Estate Agencies
Director, Executive Business Partner & Admin Leader (Chief of Staff-Level Support to Global CEO) at Acxiom, LLCDirector, Executive Business Partner & Admin Leader (Chief of Staff-Level Support to Global CEO) at Acxiom, LLC