CHERI HUFFMAN
Granite Falls,NC
Summary
Dynamic professional with a proven track record in community engagement and relationship management. Passionate about crafting compelling content, and delivering impactful presentations. Strong communication skills foster collaboration and drive outreach initiatives. Committed to enhancing brand awareness and achieving strategic objectives through innovative marketing strategies.
Overview
8
8
years of professional experience
Work History
Community Liaison
Ripple Fiber
Hickory , NC
05.2025 - Current
- Develop and implement plans for outreach initiatives to engage community members.
- Provide presentations on relevant topics to various groups within the community.
- Create content for newsletters, press releases, and other publications related to community programs.
- Actively promote positive messaging about the organization's mission throughout the region.
- Respond to inquiries from residents regarding service availability or program information.
- Establish relationships with management, local leaders and community members to achieve program objectives.
- Organize and coordinate public meetings, forums, and events.
- Create and deliver community presentations to deliver at local events, including workshops, seminars and fairs.
Marketing Account Executive
Curtis Media Group/KICKS 103.3
Lenoir, NC
09.2024 - 05.2025
- Built and maintained relationships in order to amplify the reach of content pieces or campaigns.
- Created and implemented effective sales strategies.
- Attended industry events and networking functions.
- Developed and executed marketing plans to increase customer base and brand awareness.
- Built relationships in order to amplify the reach of content pieces or campaigns.
- Implemented SEO strategies to drive website traffic and improve search engine rankings.
- Wrote scripts for radio commercials and social media.
Director Of Membership Services
The Caldwell Chamber of Commerce
Lenoir, NC
01.2022 - 09.2024
- Secured partner sponsorships to enhance financial support for Chamber operations.
- Achieved revenue goals through strategic relationship-building.
- Maintained accurate member database to ensure efficient communication and outreach.
- Facilitated Chamber Business Leads Group to foster collaboration among members.
- Coordinated outreach initiatives and member visits to strengthen community ties.
- Planned networking events to promote engagement and business opportunities.
- Monitored business KPIs, submitting weekly reports to track performance.
- Engaged with members through social media to communicate Chamber benefits effectively.
- Tracked performance of campaigns across multiple channels such as email, web, mobile.
- Developed and executed email campaigns.
- Designed marketing materials such as flyers, emails, and websites.
Licensed Sales Producer
Allstate/The Russ Agency
Lenoir, NC
01.2021 - 01.2022
- Delivered exceptional customer service support to enhance client satisfaction.
- Developed and managed new business leads to drive revenue growth.
- Cultivated strong relationships with clients for improved retention.
- Generated accurate quotes for auto, home, renters, and ORV insurance.
- Conducted thorough insurance policy reviews to identify optimal coverage options.
- Executed cross-selling strategies to maximize product uptake.
- Processed payments efficiently to ensure prompt service delivery.
- Maintained up-to-date policy records for compliance and accuracy.
Faculty Office Assistant
Caldwell Community College Technical Institute
Hudson, NC
09.2019 - 01.2021
- Greeted visitors and answered phone inquiries promptly and professionally.
- Performed data entry tasks to maintain accurate records.
- Conducted nursing evaluations to assess patient needs and care requirements.
- Managed filing and shredding to ensure confidentiality and organization of documents.
- Maintained cleanliness of office area to promote a welcoming environment.
- Provided assistance to faculty and students for various administrative needs.
- Delivered packages to faculty efficiently, ensuring timely receipt.
- Supported Office Manager and Program Directors with diverse administrative tasks.
Office Manager
Caldwell Home Services
Hudson, NC
06.2017 - 09.2019
- Streamlined recruitment and hiring processes to improve team quality.
- Conducted training and orientation programs for new hires to facilitate smooth integration.
- Scheduled staff shifts to maximize coverage and enhance productivity.
- Maintained 24/7 availability for staffing needs and client emergencies.
- Participated in local job fairs to attract qualified candidates.
- Performed data entry and ensured accuracy of employee and client records.
- Prepared payroll efficiently to guarantee timely compensation for staff.
- Managed Medicaid billing and filing tasks for compliance and organization.
Education
Associates Degree - Medical Office Administration
Caldwell Community College Technical Institute
Hudson, NC05.2021
High School Diploma -
South Caldwell High School
Hudson, NC05.2005
Skills
- Customer service excellence
- Relationship management
- Communication skills
- Team collaboration
- Networking and outreach
- Professional development
- Time management
- CRM proficiency
- Adaptability and flexibility
- Community engagement
- Content creation
- Social media management
Additional Information
2023 Leadership Caldwell Alliance Graduate
Timeline
Community Liaison
Ripple Fiber
05.2025 - Current
Marketing Account Executive
Curtis Media Group/KICKS 103.3
09.2024 - 05.2025
Director Of Membership Services
The Caldwell Chamber of Commerce
01.2022 - 09.2024
Licensed Sales Producer
Allstate/The Russ Agency
01.2021 - 01.2022
Faculty Office Assistant
Caldwell Community College Technical Institute
09.2019 - 01.2021
Office Manager
Caldwell Home Services
06.2017 - 09.2019
Associates Degree - Medical Office Administration
Caldwell Community College Technical Institute
High School Diploma -
South Caldwell High School
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