Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Cheri Wolfram

Belpre

Summary

Sales professional with a proven record in cold calling and customer relationship management. Expertise in building client connections and executing sales strategies, consistently surpassing sales targets. Strong communication and leadership skills contribute to team success and improved customer satisfaction. Highly motivated with a strong work ethic and adaptability, capable of mastering new skills independently.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Claim Status check

pStatus RCM
12.2024 - Current
  • PMarket sends me older claims that need to be checked on and updated.
  • Call appropriate insurance companies that are attached to the older claims, I update the system and send it back to the practice.

Remote Sales

Omni
06.2025 - 08.2025
  • Call HomeServe Clients and have them add protection to their Home warranty plans.
  • This was a call center type of environment, Would log into several different sites call the Warm leads that were given to us provide customer service and explain in detail the new plans that we were offering at the time.
  • This was in a fast paced work.

Seasonal Fireworks Tent Operator

Phantom Fireworks
Vienna
06.2025 - 07.2025
  • Managed and ran the seasonal firework tent for Phantom Firework for the 2025 season.
  • Customer service, management.
  • Marketing and setting up the tent according to plan
  • Gram.
  • Had to pass a fire Marshall inspection and hold appropriate license to run and operate the fire work stand.
  • Hire employees trained them on firework safety as well as how to handle them safely.
  • Making Daily bank deposits and well as protect all the money and product for the time frame of June 23th to July 7th.

Sales Development Representative in Digital Marketing

Parking Mate APP
Remote
02.2025 - 07.2025
  • Call online retail businesses to promote the Parking Mate App with a view to Banner advertising.
  • Present, promote and sell Banner Advertising using solid arguments to prospective customers.
  • Establish, develop and maintain positive business and customer relationships.
  • Reach out to prospects through cold calling & generate self leads of prospects to call using several different platforms.

Telephone Research Interviewer

Global Data Collection Company [GDCC]
Remote
11.2024 - 06.2025
  • Call companies that use a services that our clients provide and get a survey on their satisfaction.
  • Call adults 21 and over and ask them to participate in a survey about products they may or may not have bought in the past 30 days record their answers and send survey back to client, these are all cold calls.

Assistant Manager

Cash America Pawn
Belpre
07.2024 - 02.2025
  • I am the assistant manager, Responsible for day to day activities in the business.
  • Watching margins and meeting store and company goals.
  • Managing staff to meet their goals and company needs.
  • Assigning daily responsibilities to staff as well as meeting my own company sales and layaway goals.
  • Filing daily pawn paperwork.
  • Making Monthly schedules, opening and closing the store.
  • Pawnbroker, taking in cash and credit sales.
  • Setting daily sales goals for every staff member.
  • Assisted in the management of daily operations, ensuring smooth and efficient workflow.
  • Supervised and trained a team of 4 employees, providing guidance and support to maximize productivity.
  • Collaborated with the manager to develop strategies for achieving sales targets and improving customer satisfaction.
  • Conducted regular inventory checks to maintain accurate stock levels and minimize loss due to shrinkage.

Server/Cook

Corner Cafe
Parkersburg
03.2022 - 06.2024
  • Server or Cook for all shifts.
  • Great each guest with a smile.
  • Close the dinning room restock all condiments, sweep and mop and prepare the restaurant for breakfast the next day.
  • No longer employed due to the cafe closing.

Admissions Coordinator/ Amity

Westbrook Health Services
Parkersburg
03.2021 - 06.2023
  • I started at amity as a behavior health technician, got promoted a year later as Admission Coordinator.
  • I interviewed potential clients for placement to our SUD program.

Night Shift

Colonial House Independent senior living
Parkersburg
09.2019 - 03.2021
  • Worked overnight to ensure all residents were ok, assisted with any light duties residents would need help with, get dinning room ready for breakfast the following morning.

Car Salesman

Opequon motors
Martinsburg
02.2015 - 10.2017
  • An experienced car sales professional with a proven track record of exceeding sales quotas, developing effective customer follow-up systems.
  • Built and maintained a strong client base through effective relationship building and exceptional customer service.
  • Collaborated with finance department to secure competitive financing options for customers, resulting in increased sales volume.
  • Developed and implemented innovative marketing strategies to attract new customers and expand market reach.
  • Negotiated pricing terms with customers while maintaining profitability for the dealership.

Manager

Reeds Jewelers
Hagerstown
08.2001 - 01.2013
  • Created and maintained budgets, monitoring expenses to meet financial targets.
  • Provided ongoing coaching and mentoring to team members, supporting their professional development.
  • Increased team productivity by implementing new workflow processes and tools.
  • Protected all of the stores assists, with Diamonds as well and cash.
  • Opening and closing store, managing daily priorities.
  • Scheduling employees.

Education

High school diploma -

Thomas Stone High School
Waldorf, MD
05.1999

Skills

  • Intake and office management
  • Cold calling and sales
  • Barista and restaurant experience
  • Communication and organizational skills
  • Hospital and hotel experience
  • Personal assistant duties
  • EMR systems proficiency
  • Leadership and supervision
  • Case management and crisis intervention
  • Medical records management
  • Conflict resolution skills
  • Customer service expertise
  • Social media management skills
  • Guest services proficiency
  • Documentation review skills
  • Food handling knowledge
  • Behavioral therapy techniques
  • Medical terminology understanding
  • Cash register operation
  • CRM software usage
  • Behavioral health knowledge
  • Contract administration skills
  • Administrative experience expertise
  • Medical billing knowledge
  • HIPAA compliance understanding
  • Data entry proficiency
  • Cash handling skills
  • Management capabilities
  • Group therapy facilitation skills
  • Interviewing techniques expertise
  • Claim processing
  • Cold calling
  • Data entry
  • Marketing techniques
  • Inventory management
  • Customer relationship management
  • Sales strategy
  • Team leadership
  • Business development
  • Effective communication
  • Problem solving
  • Attention to detail
  • Time management
  • Training and development
  • Conflict resolution
  • Written communication
  • Multitasking Abilities
  • MS office
  • Organization
  • Active listening
  • Team building
  • PPE use
  • Verbal communication
  • Google drive
  • Friendly, positive attitude
  • Interpersonal communication
  • Research
  • Relationship building
  • Organizational skills
  • Problem resolution
  • Data management
  • Collaboration

Certification

  • Driver's License
  • First Aid Certification
  • Certified Diamontologist
  • Food Handler Certification
  • CPR Certification

References

References available upon request.

Timeline

Remote Sales

Omni
06.2025 - 08.2025

Seasonal Fireworks Tent Operator

Phantom Fireworks
06.2025 - 07.2025

Sales Development Representative in Digital Marketing

Parking Mate APP
02.2025 - 07.2025

Claim Status check

pStatus RCM
12.2024 - Current

Telephone Research Interviewer

Global Data Collection Company [GDCC]
11.2024 - 06.2025

Assistant Manager

Cash America Pawn
07.2024 - 02.2025

Server/Cook

Corner Cafe
03.2022 - 06.2024

Admissions Coordinator/ Amity

Westbrook Health Services
03.2021 - 06.2023

Night Shift

Colonial House Independent senior living
09.2019 - 03.2021

Car Salesman

Opequon motors
02.2015 - 10.2017

Manager

Reeds Jewelers
08.2001 - 01.2013

High school diploma -

Thomas Stone High School

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