Cherice Mccauley
Harbor Freight Tools
16
years of professional experience
Retail professional equipped with comprehensive management experience and keen focus on operational excellence. Known for fostering collaborative team environments and consistently achieving sales targets. Adaptable and reliable with skills in staff training and customer service.
Work History
Logistics Manager
4 Years- Coordinated associate activities to consistently meet and exceed store metrics at both regional and divisional levels.
- Facilitated training and development of associates on company processes and procedures.
- Developed and maintained a customer-centric environment to foster positive relationships and satisfaction.
- Engaged with store management to facilitate project implementation and adhere to established timelines.
- Maintain safety and cleanliness of store
- Managed daily operations, ensuring efficient store functionality and adherence to company policies.
Team Leader
2 Years 2 Months- Designed and implemented comprehensive training programs to enhance staff skills and performance.
- Conducted thorough assessments of purchasing strategies and employee scheduling to drive improvements in store profit margins.
- Analyzed departmental performance and executed strategic plans to foster a 47% year-over-year increase in sales.
- Cultivated strong customer relationships to ensure repeat business and satisfaction.
- Led team to achieve operational excellence through effective workflow management and resource allocation.
- Mentored staff, enhancing skills and fostering a collaborative team environment.
Assistant Store Manager
1 Year 7 Months- Drives the financial performance of assigned areas by ensuring that sales and profit goals are achieved and implements plans to correct deficiencies.
- Ensured effective merchandise presentation through accurate pricing, proper signage, inventory availability, and store cleanliness while assessing economic trends and community needs.
- Ensure effective merchandise presentation including accurate and competitive pricing, proper signing, availability of inventory, cleanliness of total store, as well as assessing economic trends and community needs.
- Analyzed P&L and metric reports to identify trends and support financial planning.
- Developed and enforced asset protection and safety protocols to safeguard company resources.
- Effectively taught and implemented company programs to enhance team performance
Assistant Manager
5 Years- Created detailed daily reports, ensuring accuracy and timely delivery to store manager.
- Facilitated positive customer experiences through attentive greetings and personalized assistance.
- Conducted comprehensive training sessions to equip staff with skills necessary for outstanding customer service.
- Coordinated weekly schedules to ensure adherence to payroll regulations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Assistant Manager
2 Years- Oversaw inventory replenishment to ensure optimal stock levels following shipment arrivals.
- Investigated and resolved customer issues, ensuring prompt and effective solutions.
- Secured management position after four months, demonstrating outstanding contributions and commitment to organizational success.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Education
Associates - Aviation Management
Skills
Store Operations
Financial Analysis
Inventory Control
Cash Management
Merchandising
Scheduling
Customer Service
Team training
Leadership Experience
Talent development
HIGHLIGHTS
- Store opening and closing procedures
- Recruiting and interviewing
- Retail inventory management
- Training and development
- Operational Improvements
- Flexible schedule
- Motivational Leader
- Conflict resolution skills
- Sales Professional
- Accurate money handling
- Willing to relocate to: Goldsboro, NC - Raleigh, NC - Smithfield, NC
- Authorized to work in the US for any employer
Timeline
Logistics Manager
Harbor Freight Tools
08.2022 - CurrentRead More
Team Leader
Wegmans Food Markets
05.2020 - 07.2022Read More
Assistant Store Manager
Walmart
10.2018 - 05.2020Read More
Assistant Manager
Dollar General
11.2013 - 11.2018Read More
Assistant Manager
Family Dollar
01.2011 - 01.2013Read More
Embry Riddle Aeronautical University
Associates from Aviation Management
Read More