Cherie Anderson
Fallbrook,CA
Summary
Knowledgeable and loyal retail professional of 10 years. Driven to foster top performance and committed to service excellence. Ready to learn new skills from a dynamic team and bring value through retail experience. Adaptable individual with a high attention to detail.
Overview
11
11
years of professional experience
Work History
Key Holder
Urban Oufitters
San Diego, United States
11.2014 - Current
- Assisted with team responsibilities by cleaning, managing cash registers and product merchandising.
- Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Managed customer needs and delegated tasks to employees for optimal coverage.
- Prepared merchandise for placement across sales floor.
- Increased sales by promoting new offerings and maintaining current knowledge of merchandise, sales and key product features.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Actively participated as floor service leader by facilitating an energized pace, positive service environment, communication of daily sales goals and key metrics, while maintaining zone and floor needs.
- Acted as an elevated team member, exercising decision-making and multitasking capabilities while prioritizing service over tasking.
Private Pastry Chef/ Baker
Self Employed
San Diego, CA
12.2012 - Current
- Operate a successful private baking business, catering to individual clients and special events.
- Collaborate closely with clients to design and create custom cakes, cupcakes, cookies, and other baked goods for various occasions, including weddings, birthdays, and corporate events.
- Develop unique recipes and flavor combinations to meet client preferences and dietary restrictions.
- Manage all aspects of the baking process, from ingredient procurement to final presentation, ensuring quality and consistency in every product.
- Provide exceptional customer service, maintaining open communication with clients throughout the ordering process and ensuring their satisfaction with the final product
Education
High School Diploma -
Westview High School
San Diego, CASkills
- Handling Complaints and Inquiries
- Merchandise Promotion and Display
- Reporting and Performance Analysis
- Health and Safety Procedures
- Staff Coaching and Training
- Cash Handling and Reconciliation
- Delegation and Supervision
- Qlik Tech QlikView
- Cake Decorating
- Customer Service
- Opening and closing duties
- Adaptive and creative
- Visual Merchandising
- Multitasking Abilities
- Cake Decorating Equipment
- Product Wrapping and Packaging
- Cake and Pastry Decoration
Timeline
Key Holder
Urban Oufitters
11.2014 - Current
Private Pastry Chef/ Baker
Self Employed
12.2012 - Current
High School Diploma -
Westview High School