Summary
Overview
Work History
Education
Skills
References
Socialactivities
Certification
Timeline
Generic

Cherie Bailey

Geismar,LA

Summary

Highly skilled career professional with 19 years of practical experience in acute care, home health, long-term care, and community settings. Self-motivated individual who prioritizes member and family-focused care. Demonstrated leadership and coordination abilities in managerial roles with teams ranging from 8 to 40 people. Successfully led deployment of health information systems and delivered impactful presentations to diverse audiences. Analyzed processes and procedures to identify areas for improvement and made recommendations to enhance efficiency. Spearheaded initiatives targeting high-risk member populations to increase nurse engagement and satisfaction. Collaborated with multidisciplinary teams including physicians, customer service, and marketing professionals to implement projects that enhance member engagement.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Manager, Population Health- System Implementation

Blue Cross and Blue Shield of Louisiana
12.2023 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Established team priorities, maintained schedules and monitored performance.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Population Health Program Advisor

Blue Cross and Blue Shield of Louisiana
01.2021 - 12.2023
  • Created detailed reports documenting program performance, highlighting successes and areas for improvement.
  • Enhanced program effectiveness by conducting comprehensive evaluations and implementing strategic improvements.
  • Continuously monitored program progress to proactively address potential issues and ensure successful outcomes.
  • Provided expert advice on program design, contributing to the development of innovative solutions that met client needs.

Manager, Population Health and Training

Blue Cross and Blue Shield of Louisiana
01.2014 - 01.2021
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Defined clear targets and objectives and communicated to other team members.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Disease Manager, Population Health and Training

Blue Cross and Blue Shield of Louisiana
01.2012 - 01.2014
  • Conducted field investigative activities to locate and refer for examination people suspected of having specific diseases.
  • Improved patient adherence to treatment plans by providing education on medication, lifestyle modifications, and self-monitoring techniques.
  • Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.

Nurse Manager/DON Hospice/Home health

Blue Cross and Blue Shield of Louisiana
01.2010 - 01.2012

RN

Health Care Options
01.2008 - 01.2009

Director of Nursing

Regency Place Nursing and Rehabilitation
01.2008 - 01.2009

Assistant Director of Nursing

Lakewood Quarters Nursing and Rehabilitation
01.2007 - 01.2008

Assessment/Discharge Nurse/Charge Nurse

Ochsner Medical Center
01.2005 - 01.2008

Education

Masters in Nursing Informatics -

Western Governors University
Salt Lake City, Utah
12.2024

Bachelor of Science - Nursing

University of South Alabama
Mobile, Alabama
07.2014

Diploma of Nursing -

Baton Rouge General School of Nursing
Baton Rouge, Louisiana
12.2005

Skills

  • Team leadership
  • Complex Problem-solving
  • Staff management
  • Task delegation
  • Relationship building
  • Operations management
  • Project management
  • Cross-functional teamwork
  • Verbal and written communication
  • Strategic planning
  • Time management
  • Decision-making

References

Available upon request

Socialactivities

  • Responsible for organization of health fair for low income families
  • Participate in Breast Cancer Awareness programs

Certification

Certified Healthy Planet/ Compass Rose Epic Analyst

Timeline

Manager, Population Health- System Implementation

Blue Cross and Blue Shield of Louisiana
12.2023 - Current

Population Health Program Advisor

Blue Cross and Blue Shield of Louisiana
01.2021 - 12.2023

Manager, Population Health and Training

Blue Cross and Blue Shield of Louisiana
01.2014 - 01.2021

Disease Manager, Population Health and Training

Blue Cross and Blue Shield of Louisiana
01.2012 - 01.2014

Nurse Manager/DON Hospice/Home health

Blue Cross and Blue Shield of Louisiana
01.2010 - 01.2012

RN

Health Care Options
01.2008 - 01.2009

Director of Nursing

Regency Place Nursing and Rehabilitation
01.2008 - 01.2009

Assistant Director of Nursing

Lakewood Quarters Nursing and Rehabilitation
01.2007 - 01.2008

Assessment/Discharge Nurse/Charge Nurse

Ochsner Medical Center
01.2005 - 01.2008

Bachelor of Science - Nursing

University of South Alabama

Diploma of Nursing -

Baton Rouge General School of Nursing

Certified Healthy Planet/ Compass Rose Epic Analyst

Masters in Nursing Informatics -

Western Governors University
Cherie Bailey