Accomplished professional with experience in family/community relations in military, educational/school environments, and nonprofit programs. A consistent high level of performance dealing with people and services requiring solid management, organizational, time management and negotiating abilities. Energetic and assertive, with the capability to manage multiple projects while achieving quality results. Seeking a career that will challenge and use management and team building experience, education and acquired skills to positively impact a company's performance and profitability while providing personal and professional growth.
Overview
27
27
years of professional experience
Work History
Supervisory Program Operations Specialist NF4
Child and Youth Services
03.2019 - Current
Prepare and review four centers annual budgets and analyze to adjust for installation CYS programs.
Knowledgeable with Financial Management Budget System, SMIRF, RECTRAC
Oversees compliance with applicable professional and administrative guidelines and regulations.
Recruits, hires, and supervises staff to include CYS Nurse, Functional Technology Specialist, and other overarching CYS Personnel not directly tied to specific program.
Utilize DCPDS and AutoNoa to monitor and track personnel actions.
Utilizes Child and Youth Management System (CYMS) and Enterprise Reporting Tool (CYERT) to collect and maintain up-to-date statistical data and oversee collection and accurate accounting of funds.
Coordinates all management training.
Analyzes statistical data for inclusion in CYS Annual Reports, to identify needs and trends, and provide information to higher headquarters.
Coordinates, tracks, develops, and updates all CYS inspections to include Army Higher Headquarters Inspection, Multi-Disciplinary Team Inspection and Installation Child and Youth Evaluation Team
Prepare briefs for senior leadership to include monthly and quarterly financials.
Majority of assignments are performed independently with technical assistance provided by coordinator
Coordinate, plan, and implement bi-annual CYS training conferences for over 145 personnel
Acting Coordinator on many occasions up to 60 days while coordinator was on leave.
Enhanced team productivity by streamlining processes and implementing time-saving strategies.
Collaborated with cross-functional teams to achieve project goals on time and within budget.
Conducted thorough research to identify trends and inform decision-making for business growth initiatives.
Organized large-scale events, ensuring seamless execution of logistics, registration, catering, and venue management.
Conducted regular reviews of operations and identified areas for improvement.
School Liaison Officer NF 4
Child and Youth Services
11.2017 - 03.2019
Serve as central point of contact for Redstone Arsenal personnel and local school administration that promotes, coordinates, and improve children education policies and programs
Communicated with school administrators, teachers, parents, and students maintaining responsive and cooperative relationship
Advised Redstone Commander on all K-12 educational matters related to public, private and home school issues
Facilitated interaction between schools and Army community to preempt and resolve problems related to educational and logistical support
Youth Master Resiliency Trainer (MRT) created training for Middle School/Teen Program and supported Garrison MRT program
Executed JROTC day to include all planning and partnering with Garrison agencies to ensure its success
Grew it to over 800 cadets.
Completed necessary reports and documentation on time and to specifications.
Regional Director
Special Olympics Florida
11.2013 - 11.2017
.Directed, supervised, and mentored 27 county level leaders in matters relating to organizational design, performance, and capacity improvement.
Counseled, advised, provided support and services in fundraising, volunteer, management, strategic and tactical planning, budget development, branding, communication, athlete recruitment and program expansion to county organizations to improve performance and increase organizational effectiveness and, if needed, acted as change agent
In conjunction with Senior Vice President, Programs; recruited, appointed, trained, supervised and evaluated county leadership both paid and volunteer.
Collaborated with other Special Olympics Florida departments to increase and enhance services to county and area programs.
Ensured counties and areas follow SOI and Special Olympics Florida policies and rules are current with all program accreditation documents.
Provided and revise as needed professional development for county and area staff.
Assisted with development of Leadership Conference agenda and speakers.
Provided own administrative support.
Oversaw 27 county financials, budgets and adjusted five-year plans as county grew their program.
Established and set up new county programs
Worked with Family Program Action Committee, Area Program and Training Directors, and Area Monitored county sports programs with Sports Directors
Worked with Sports Programs to develop coach recruiter opportunities
Supervise county management team and supervise appointments to County Management Team.
Promoted company by giving exciting and dynamic presentations to customers.
School Liaison Officer NF 4
Child and Youth Services
07.2012 - 07.2013
Served as central point of contact for Fort Irwin Army Installation personnel and local school administration that promoted, coordinated, and improved children education policies and programs
Liaised with school administrators, teachers, parents, and students maintaining responsive and cooperative relationship
Advised Fort Irwin Commander on all K-12 educational matters related to public, private and home school issues
Facilitated interaction between schools and Army community to preempt and resolve problems related to educational and logistical support.
Organized extracurricular programs that promoted student engagement and leadership development.
Completed necessary reports and documentation on time and to specifications.
Assistant Sports & Fitness Director NF3
Child and Youth Services
09.2011 - 07.2012
Assist sports and fitness director with operation, integration, coordination of youth and children of U.S Army service personnel, including team and individual sports.
Provide nutrition counseling and education classes.
Coordinate with child development centers, school age services, middle school, and teen centers, such as Smart Start, Boys & Girls Club of America, and Triple Play Program
Knowledgeable in use of IMPAC card and Standard NAF Automated Contracting System
Provided Budget input.
Prepared all marketing requests.
Supervisory Mobilization and Deployment GS 12
Mobilization and Personal Readiness
01.2010 - 06.2011
Managed fiscal resources for program sponsored by Army Community Services (ACS) serving military personnel and families.
Planned, developed, and managed morale-building deployment and mobilization support programs for Army personnel and families.
Supervised programs including Army Volunteer Corps, Army Family Team Building, Army Family Action Plan, Outreach/Unit Service Coordinators and Information & Referral Program
Supervised Military Family Life Consultant Program to include coordination of mandatory surge requests to Installation.
Provided guidance and updates to unit commanders on availability of military/family life services and systems to support their soldiers and families.
Represented ACS in installation mobilization planning, in-progress review, and after-action meetings for schedules semi-annual through 5-year recurring exercises and in actual conditions
Ensure Installation Family Assistance Plan addresses all levels and phases of Mobilization and Deployment
Consult and brief Commanders, Installation leadership, and community at large to keep them abreast of Soldier and Family issue
Prepared recommendations by using qualitative and quantitative methods to analyze data through briefings, both orally and through written communication.
Monitored program performance and outcomes for successful delivery of services.
Partnered with local organizations to expand access to social and community services.
Conducted community workshops to promote different programs and educate public on available services.
Conducted outreach activities to engage local stakeholders in programs.
Established communication with program participants and facilitated collaboration with partners delivering services to target populations.
Provided leadership, guidance and support to staff members.
School Liaison Officer NF 4
Child and Youth Services
07.2008 - 01.2010
Served as central point of contact for Fort Hood Army Base personnel and local school administration that promoted, coordinated, and improved children education policies and programs.
Liaised with school administrators, teachers, parents, and students maintaining responsive and cooperative relationship.
Advised Fort Hood commander on all K-12 educational matters related to public, private and homeschool issues.
Facilitated interaction between schools and Army community to preempt and resolve problems related to educational and logistical support.
Rear Detachment Operations Liaison GS7/9
Army Community Service
02.2004 - 07.2008
Provided morale-building resources for US Army personnel and families on all phases of deployment cycle.
Created and developed directory of local resources for Army casualty survivors.
Provided education and awareness to military community about needs of survivors.
Created and administered care team training for casualty response.
Conducted briefings for service members, civilian employees, families, and family readiness groups.
Conducted pre and post deployment training for units and Families using Operation Ready curriculum and training/briefing materials.
Prepared recommendations by using qualitative and quantitative methods to analyze data through briefings, both orally and through written communication.
Streamlined operations by implementing efficient workflow processes and procedures.
Facilitated cross-functional meetings to address challenges and develop strategic solutions collaboratively.
Youth Sports Director GS-9
Child and Youth Services
11.1996 - 07.1999
Responsible for operation, integration, coordination, and coordination of Youth team and individual sports
Oversaw three Kaserne's plus Baumholder to increase youth participation by 75%.
Ensured all volunteer coaches received all training and completed background checks in timely manner.
Completed all budget requirements and ensured financials were within guidelines..
Oversaw three employees and 50 volunteers.
Completed all certifications in timely manner.
Developed partnerships with local school district and oversaw Varsity baseball program to meet high school requirements.
Coordinated USAEUR Basketball and Softball tournaments to include lodging, food, and tournament schedule.
Created sports program for young athletes for soccer and basketball (4-5 Yrs. old).
Education
Master of Business Administration -
University of Phoenix
10.2013
B.S. Physical Education -
Troy State University
06.1988
Skills
SCI Clearance
Budget Management
Communications Strategy
Advanced Communication
Teamwork and Collaboration
Leadership Development
Program Development
Customer Relations
Attention to Detail
Management collaboration
Project Planning
Expert in Microsoft Office
Process Analysis
Self-Directed
Page
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Awards
Dr. Mary E. Walker - January 2011
The Commander’s Award Civilian Service Medal - January 2010
Yellow Rose of Texas - March 2008
The Trooper's Lady - March 2008
The Outstanding Civilian Service Medal - March 2008
1st Cavalry Division Volunteer of the Year - April 2006
Army Community Service Volunteer of the Year - April 2004
Volunteer Service Helping Hand Award - April 2003
References
Ann Nollet, ann.m.nollett.cv@army.mil, 256-450-6572 or 910-635-6709
Chad Chasteen, chad.chasteen@avinc.com, 912-239-8600
Ric Rivera, Ricardo.m.rivera2.civ@army.mil, 256-876-4344 or 571-288-1648
Child and Youth Program Assistant at Child And Youth Services Meadows Child DevelopmentChild and Youth Program Assistant at Child And Youth Services Meadows Child Development