Summary
Overview
Work History
Timeline
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Cherie Cook

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

24
24
years of professional experience

Work History

Business Development Specialist

Move Pack Clean
06.2018 - 12.2023
  • Contributed to event marketing, sales and brand promotion.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Expanded business through effective network development, identifying new, and prospective clients.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Networked among local business and community organizations to develop leads and generate business.
  • Expanded client base by identifying and targeting new business opportunities through market research and analysis.

Special Events Coordinator

Wanderlust Festival/Danny Wimmer Presents
03.2015 - 11.2019
  • Staffed, trained and supervised event staff. Managed all vendors, suppliers, event logistics, operations and registration.
  • Provided exceptional on-site support during events, addressing any issues promptly and professionally.
  • Developed detailed event reports, documenting all aspects of each event.
  • Coordinated efficient set-up and clean-up for quick facilities turnarounds.
  • Ensured compliance with local regulations by obtaining necessary permits/licenses prior to each event.
  • Designed custom event layouts.
  • Implemented creative solutions for venue challenges, optimizing space usage and enhancing the overall guest experience.
  • Facilitated clear communication between clients, team members, and stakeholders throughout the entire event planning process.

Service Coordinator

Carolina Industrial Trucks
01.2012 - 03.2015
  • Coordinated with vendors and suppliers to maintain/order all supplies and parts needed for service orders
  • Collected, arranged, and input information into database system.
  • Oversaw the scheduling and dispatching of technicians, maximizing efficiency and minimizing delays in service delivery.
  • Maintained accurate records of all service activities, facilitating smooth communication between clients and technicians.
  • Prepared reports on service performance metrics and key indicators for management review.
  • Served as a primary point of contact for clients, addressing inquiries, providing updates, and ensuring overall satisfaction with services rendered.

Food and Beverage Supervisor

Blumenthal Performing Arts. Blumenthal Performing Arts
01.2009 - 11.2011
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Streamlined operations by implementing effective scheduling strategies for staff, balancing workload, and minimizing labor costs.
  • Set and oversaw weekly and special event menu plans and collaborated developing seasonal and specialty menu items.
  • Managed large-scale events for 6 venues including catering orders and artist riders ensuring timely preparation, delivery, and setup to exceed client expectations.
  • Controlled food/liquor costs and managed and ordered inventory, facilitated deliveries.
  • Planned operations to effectively cover needs while controlling costs and maximizing service.
  • Provided comprehensive training on food and bar safety standards, inventory management, and customer service techniques.

Finance Clerk

Riverside Toyota
06.2000 - 12.2008
  • Processed tag and title applications, wholesale and dealer trades.
  • Managed and documented individual customer transactions, floorplan and financial data simultaneously.
  • Operated accounting software to record, store and analyze information.
  • Facilitated smooth month-end closing processes by preparing necessary journal entries, account analyses, and supporting schedules.

Timeline

Business Development Specialist

Move Pack Clean
06.2018 - 12.2023

Special Events Coordinator

Wanderlust Festival/Danny Wimmer Presents
03.2015 - 11.2019

Service Coordinator

Carolina Industrial Trucks
01.2012 - 03.2015

Food and Beverage Supervisor

Blumenthal Performing Arts. Blumenthal Performing Arts
01.2009 - 11.2011

Finance Clerk

Riverside Toyota
06.2000 - 12.2008

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Cherie Cook