Experienced with managing customer interactions and ensuring pleasant dining experience. Utilizes strong communication and multitasking skills to handle high-pressure environments efficiently. Track record of building rapport with guests and ensuring their needs are met promptly.
Overview
2023
2023
years of professional experience
Work History
Waitress
American, Cajun and Italian Establishments
Communicated specials, took orders, executed meals
Up selling
Various Dates
Kept server areas clean and stocked to increase efficiency while working tables.
Collaborated with team members to consistently provide efficient service during peak hours.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
Answered customers' questions, recommended items, and recorded order information.
Owner and Operator
Ease of Mind Pet Sitting
01.2012 - 01.2023
Met and communicated with clients for understanding and accommodating specific and special needs of both owner and pet
Created plans and scheduled outings according to the wishes of the client and own creativity
Seamlessly filled every day of the year with back to back bookings, showing great customer satisfaction
Sales/Decorator
Nothing Bundt Cakes
01.2010 - 01.2012
Greeted each customer, took orders in person and phone orders for various cakes and up sale of items on display
Customized large orders for take away
Decorated cakes for special occasions using store provided decorations