Summary
Overview
Work History
Education
Skills
Timeline
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Cherie Matheson

Indianapolis,IN

Summary

Experienced and dedicated professional eager to reenter the optical field, with a wealth of industry knowledge and a strong work ethic. Thrives in fast-paced environments and has a proven track record of delivering exceptional customer service. Committed to staying up-to-date with the latest industry trends and technologies for ensuring the highest level of quality and satisfaction for both clients and employers. A motivated team player with a passion for providing optimal vision care solutions.

Overview

9
9
years of professional experience

Work History

Accounting Administrative Assistant

Cockrum Computer Services
01.2020 - Current
  • Surpassed team goals by partnering with colleagues to implement best practices and protocols.
  • Optimized financial tracking systems by cross-referencing data from multiple sources, identifying any inconsistencies or inaccuracies, and taking corrective action as needed.
  • Provided excellent customer service when liaising with vendors or clients regarding billing inquiries or account discrepancies resolution efforts efficiently.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.

Certified Dispensing Optician

Indiana Eye Clinic
03.2019 - 01.2020
  • Educated clients about how to adapt to, wear, and care for eyeglasses.
  • Helped clients try on and select new frames and recommended lens options to meet specific needs.
  • Adjusted frames to fit patient faces by bending and shaping with hands, tools, and heat.
  • Maintained a clean, organized workspace to facilitate efficient daily operations and create a welcoming environment for patients.
  • Collaborated with optometrists to deliver comprehensive eye care services for patients, improving overall patient experience.

Certified Dispensing Optician

Walmart Vision Center
05.2016 - 01.2020
  • Maintained clean, organized workspaces to facilitate efficient daily operations and creating welcoming environments for patients.
  • Managed appointment scheduling efficiently, maximizing daily appointments without compromising patient care or satisfaction.
  • Increased repeat business by fostering strong client relationships through attentive follow-up care and communication after purchase completion.

Education

Associate of Science -

Tulsa Community College
Tulsa, OK
05.2014

Skills

  • Optical Sales
  • People and Goal Oriented
  • Flexible and Adaptable
  • Customer Service
  • Microsoft Office
  • Bookkeeping
  • Friendly, Positive Attitude
  • Attention to Detail
  • Organizational Skills
  • Social Perceptiveness
  • Community Service
  • Written Communication

Timeline

Accounting Administrative Assistant

Cockrum Computer Services
01.2020 - Current

Certified Dispensing Optician

Indiana Eye Clinic
03.2019 - 01.2020

Certified Dispensing Optician

Walmart Vision Center
05.2016 - 01.2020

Associate of Science -

Tulsa Community College

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Cherie Matheson