Cherie Perez
Thibodaux,Louisiana
Summary
Hardworking and reliable employee with extensive background operating cash registers and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Devoted to giving every customer a positive and memorable experience. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier
Rouses Supermarket
Thibodaux, LA
10.2023 - Current
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Processed sales transactions to prevent long customer wait times.
- Learned roles of other departments to provide coverage and keep store operational.
- Followed company security procedures for handling large sums of money.
- Answered customer inquiries regarding store policies and procedures.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Conducted price checks for special orders or discounts as requested by customers.
- Discounted purchases by scanning and redeeming coupons.
- Ensured compliance with all safety regulations within the store environment.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Used suggestive selling techniques to promote add-on sales.
- Verified customer age requirement for alcohol or tobacco purchases.
- Greeted customers promptly and responded to questions.
- Maintained work area and kept cash drawer organized.
- Welcomed customers, offering assistance to help find store items.
- Processed customer payments quickly and returned exact change and receipts.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
Kitchen Staff Member
Politz's Restaurant
Thibodaux, LA
06.2023 - Current
- Cleaned and sanitized work surfaces, equipment, utensils, dishes, or silverware.
- Prepared a variety of foods according to customers' orders or supervisors' instructions, following approved procedures.
- Stocked and replenished kitchen supplies and ingredients as needed.
- Set up food items for brunch buffet line.
- Followed health and safety guidelines for food preparation and service.
- Assisted in the preparation of all menu items including salads, appetizers and entrees.
- Monitored inventory of supplies and communicated needs to supervisor.
- Cooked meals or specialty items in cooperation with the rest of the kitchen staff.
- Ensured that all dishes were prepared in accordance with restaurant standards.
- Maintained cleanliness of work areas throughout shift.
- Carried out basic cleaning duties such as sweeping floors, washing dishes .
- Responded promptly to customer complaints regarding food quality or service issues.
- Followed proper plate presentation techniques when serving plates at tableside.
- Adhered to established sanitation standards while preparing food items.
- Performed other related duties as assigned by supervisor.
- Set up banquet tables with appropriate table settings according to specifications.
- Communicated effectively with waitstaff regarding order tickets for accurate delivery times.
- Consistently maintained high standards of personal hygiene during shifts.
- Cleaned and sanitized frequently to maintain health code standards.
- Moved smoothly between different cooking stations to assist with meal preparations.
- Contributed to successful kitchen operations with smooth handling of daily checklists.
- Adhered fully to kitchen standards involving required portion sizes, individual recipe instructions and safe food handling procedures.
Sheet Metal Worker
Gremillion Corrugated, llC
Mansura, LA
07.2022 - 09.2022
- Operated machinery such as shears, brakes, presses, punches, notchers and forming machines to shape sheet metal parts.
- Cut sheets of metal into required shapes using hand tools or powered cutting tools.
- Inspected finished products for conformance to quality standards before shipping them to customers.
- Measured dimensions of completed work pieces to ensure conformance to specifications.
- Ensured compliance with safety regulations while performing job duties.
- Constructed frames by bending flat sheets into specified shapes using hammers or press brakes.
- Trimmed excess material from edges of formed parts using snips or power saws.
- Cleaned all tools after each use following standard safety procedures.
- Used power tools to grind, sand and polish metals, plastics and wood products.
- Performed finishes by trimming and deburring to create smooth surfaces and joints of assembled parts.
- Achieved maximum efficiency by working with large crews to install ductwork in existing and new builds.
- Operated heavy machinery to prepare metal products according to customer specifications.
Education
Bachelor of Arts - Communications
Ashland University
Ashland, OH05-2021
Horticulture
Baton Rouge Community College
Baton Rouge, LA05-2010
Culinary Arts
Baton Rouge Community College
Baton Rouge, LA08-2007
Skills
- POS Systems
- Customer Service
- Customer Assistance
- Payment Processing
- Portion Control
- Dish Garnishing
- Health Code Compliance
- Food Preparation
- Sanitation and Safety
- Mathematical Calculations
- Metal Fabrication
- Power Tool Operation
- Precision Measuring
- Effective Communication
- Problem-Solving Aptitude
- Interpersonal Skills
- Professional Demeanor
- Attention to Detail
- Professionalism
- Team Collaboration
- Adaptability and Flexibility
Certification
- NCCER Tool Safety Certified
- ServSafe Certified
References
References available upon request.
Timeline
Cashier
Rouses Supermarket
10.2023 - Current
Kitchen Staff Member
Politz's Restaurant
06.2023 - Current
Sheet Metal Worker
Gremillion Corrugated, llC
07.2022 - 09.2022
Bachelor of Arts - Communications
Ashland University
Horticulture
Baton Rouge Community College
Culinary Arts
Baton Rouge Community College