Cherie Sanders
Mabank,TX
Summary
Dynamic team leader with proven success at Walmart, enhancing operational efficiency and customer satisfaction. Skilled in staff training and performance improvement, I effectively resolved conflicts and motivated teams to exceed sales goals. My attention to detail and problem-solving abilities drove inventory accuracy and optimized workflows, fostering a culture of excellence.
Overview
12
12
years of professional experience
Work History
Team Leader
Walmart
03.2022 - Current
- Led team in daily operations, ensuring efficient workflow and adherence to safety protocols.
- Trained new associates on company policies and operational procedures to enhance productivity.
- Coordinated inventory management processes, optimizing stock levels and reducing discrepancies.
- Implemented scheduling adjustments to improve coverage during peak hours, enhancing customer service.
- Conducted regular performance evaluations, providing feedback to foster employee development and morale.
- Resolved customer inquiries and complaints effectively, maintaining high standards of service excellence.
- Collaborated with management to identify areas for process improvement, driving operational efficiency initiatives.
Sales Associate
Walmart
05.2013 - 03.2022
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained merchandise displays, ensuring compliance with company standards.
- Processed transactions efficiently using point-of-sale systems.
- Collaborated with team members to achieve sales goals and improve store operations.
- Conducted inventory checks to ensure stock accuracy and availability.
- Trained new associates on customer service protocols and operational procedures.
- Implemented promotional strategies to increase product visibility and sales volume.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
Education
High School Diploma -
Malakoff High School
Malakoff, TXAssociate Of Arts - Liberal Arts
Trinity Valley Community College
Athens, TXSkills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
- Team supervision
- People management
- Staff training
- Work Planning and Prioritization
- Coaching and mentoring
- Performance improvement
- Goal setting
- Overseeing daily activities
- Conflict resolution
- Leading team meetings
Timeline
Team Leader
Walmart
03.2022 - Current
Sales Associate
Walmart
05.2013 - 03.2022
High School Diploma -
Malakoff High School
Associate Of Arts - Liberal Arts
Trinity Valley Community College