Cherie Smith
Adrian,GA
Summary
Dynamic Assistant Store Manager with a proven track record in enhancing customer experiences, team leadership, and operations management. Known for effective problem-solving and meticulous attention to detail.
Overview
29
29
years of professional experience
Work History
Assistant Store Manager
Tractor Supply
Dublin, GA
03.2023 - 06.2025
- Supported daily store operations and maintained compliance with company policies.
- Trained new employees on customer service techniques and store procedures.
- Monitored inventory levels and arranged timely restocking of merchandise.
- Handled cash procedures and maintained accurate register records.
- Resolved customer complaints promptly, enhancing overall shopping experience.
- Coordinated promotional displays to attract customers and boost sales efforts.
- Conducted regular audits of stockroom organization and cleanliness standards.
- Collaborated with management to implement safety protocols and training sessions.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Ensured compliance with all safety regulations throughout the store premises.
- Maintained inventory by checking merchandise to determine levels.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Checked monthly sales and performance reports to support operational planning and strategic decision-making.
- Delegated assignments based on team strengths to optimize floor coverage and service levels.
- Assisted in recruiting efforts by interviewing candidates for open positions in the store.
Election Assistant
Laurens County
Dublin, GA
06.1996 - 12.2024
- Assisted with voter registration and verification processes during election cycles.
- Coordinated polling place setup and ensured compliance with local regulations.
- Trained volunteers on voter assistance procedures and equipment usage.
- Monitored equipment functionality to ensure smooth election day operations.
- Provided support in resolving voter inquiries and issues efficiently.
- Documented election procedures to enhance future operational effectiveness.
- Organized and maintained filing systems for all election documents.
- Monitored polling sites throughout the day ensuring proper procedures were followed.
- Verified voter eligibility through database searches and data entry.
- Assisted in the preparation of election materials, such as ballots and voter registration forms.
- Checked identification of voters to ensure their eligibility to vote.
- Maintained up-to-date knowledge of changes in local electoral regulations.
- Ensured accuracy of voting records by verifying signatures on voter registrations.
- Performed administrative tasks such as answering phones, responding to emails, and scheduling meetings.
- Updated voter registration rolls with new addresses or other changes as needed.
- Executed poll worker training sessions prior to elections.
- Compiled reports related to election activities, including turnout statistics and precinct results.
- Adhered to all state laws regarding election administration.
- Supported the development of educational materials related to voting rights, processes, and laws.
- Provided assistance to voters at polling locations on Election Day.
- Conducted post-election audits to verify accuracy of ballot counts.
- Processed mail-in ballots and absentee votes in a timely manner.
- Answered telephones, directed calls, and took messages.
- Reviewed files, records and other documents to obtain information or respond to requests.
- Typed, formatted and edited correspondence and other documents.
Education
HVAC - HVAC
Heart of Georgia
Dublin, GA09-2006
Skills
- Inventory management
- Visual merchandising
- Cash handling
- Employee training
- Safety compliance
- Customer relationship management
- Sales promotion
- Team leadership
- Conflict resolution
- Effective communication
- Problem solving
- Time management
- Attention to detail
- Operational planning
- Mentoring and coaching
- Regulatory compliance
- Transaction processing
- Vendor management
- Loss prevention
- Marketing and promotions
- Stock rotations
- Sales growth
- Display setup
- Staff supervision
- Order management
- Upselling and cross selling
- Motivational techniques
- Customer service management
- Team management
- Operations
- Operations oversight
- Flexible schedule
- Stock management
- Sales techniques
- Inventory counting
- Retail operations
- Billing
- Customer relations
- Customer service and engagement
- Sales expertise
- Workforce management
- Customer experience
- Pricing and markdowns
- Issue resolution
- New hire training
- Work Planning and Prioritization
- Store opening and closing
- Process improvements
- Staff management
- Department oversight
- Customer service
- Problem-solving
- POS systems
- POS systems operations
Timeline
Assistant Store Manager
Tractor Supply
03.2023 - 06.2025
Election Assistant
Laurens County
06.1996 - 12.2024
HVAC - HVAC
Heart of Georgia