Cherish McGruder
Hamtramck,MI
Summary
Highly motivated and results-orientated professional seeking a position in appointment setting, leveraging exceptional communication and interpersonal skills to effectively schedule meetings and contribute to sales growth. Adaptable Interviewer with more than 5 years of expertise developing the skills to handle all sorts of situations positively. An astute professional experienced in the Appointment Setting industry. Ready to take on the challenges for an exciting leadership role.
Overview
5
5
years of professional experience
Work History
Appointment Setter
Outsource Marketing Inc
Arlington Heights, IL
03.2021 - Current
- Qualified customers' interest levels by building trust through conversation and utilizing provided scripts.
- Collected data related to customer feedback on products or services offered by the company.
- Provided exceptional customer service through effective telephone communication and follow-ups.
- Overcame objections with persuasive approach, highlighting benefits and deflecting concerns.
- Maintained accurate records of all customer interactions and transactions.
Phone Interviewer
Shiftsmart
03.2019 - 06.2021
- Scheduled follow-up calls with applicants as needed when requested by hiring manager or recruiter.
- Compiled data from surveys given out during telephone interviews into easy-to-read summaries for review by management team.
- Updated databases regularly with completed notes from each telephone interview conducted.
- Gathered and documented contact information from each applicant interviewed over the phone.
- Maintained accurate records of all conversations conducted during the phone interviews.
Education
Bachelor of Arts - Liberal Arts And General Studies
Martin University
Indianapolis, IN07-2017
Associate of Arts - Human Services
Ivy Tech Community College of Indiana
Indianapolis, IN07-2014
Skills
- Database recordkeeping
- Data Entry
- Phone interviewing
- Telephone Interviews
- Effective Communication
- Multitasking
Timeline
Appointment Setter
Outsource Marketing Inc
03.2021 - Current
Phone Interviewer
Shiftsmart
03.2019 - 06.2021
Bachelor of Arts - Liberal Arts And General Studies
Martin University
Associate of Arts - Human Services
Ivy Tech Community College of Indiana
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