Driven professional with a track record of enhancing efficiency and exceeding productivity goals at Amazon. Skilled in quality control and consultative sales, adept at data collection and customer service. Improved team productivity through operational best practices, demonstrating exceptional organizational and interpersonal skills. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively. Capable Patient Representative dedicated to providing superior support for patients in need of reliable information regarding insurance coverage, finance options and documentation requirements. Well-versed in scheduling and database management functions for streamlined communication and reduced correspondence backlogs. Excels at identifying client needs and concerns to improve engagement strategies and overall service.