Summary
Overview
Work History
Skills
Work Availability
Quote
Timeline
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Cherisse Ayala

Roselle Park,NJ

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

15
15
years of professional experience

Work History

Branch Operations Manager

Baron Staffing
Fairfield, NJ
09.2021 - Current
  • Coached staff on policies, procedures and performance strategies and provided feedback.
  • Organized, scheduled and supervised staff
  • Assisted with training new employees on proper etiquette and protocol when dealing with clients and guests at banquets.
  • Developed recruitment strategies to achieve required staffing levels for assigned requisitions.
  • Managed payroll for employees at multiple locations.
  • Initiated marketing campaigns to promote services offered by the branch.
  • Attended and monitored events to direct staff, proactively address issues and solve problems or concerns.

Senior Admissions Counselor

Smith & Solomon CDL
Linden, NJ
08.2009 - 09.2021
  • Organized college fairs, open houses, campus tours, and other events to promote admissions.
  • Supervised day-to-day functions of admissions department.
  • Recruited new students to start and complete application process.
  • Assisted prospective students with the admissions process by providing guidance and answering questions.
  • Presented information session speeches to explain perks, benefits and details about enrolling.
  • Managed incoming inquiries from prospective students via phone calls, emails, text messages or social media platforms.
  • Responded promptly to all requests from current or potential students regarding admissions policies or procedures.

Skills

  • Staff Supervision
  • Coaching and Mentoring
  • Operational Reports
  • Safety Protocol
  • Employee Development
  • Schedule Coordination
  • Food Safety and Sanitation
  • Payroll Processing
  • Dispatch Coordination
  • Customer Relations
  • Database Management
  • Schedule Management
  • Critical Thinker
  • Human resources knowledge
  • Relationship building and management
  • Customer service awareness
  • Staff Training
  • Staff Management
  • Team Player
  • Opening and closing procedures

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Each problem that I solved became a rule, which served afterwards to solve other problems.
Rene Descartes

Timeline

Branch Operations Manager

Baron Staffing
09.2021 - Current

Senior Admissions Counselor

Smith & Solomon CDL
08.2009 - 09.2021

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Cherisse Ayala