CHERISSE BREESWINE
Albuquerque
Summary
Clinical Operations Leader with RN, BSN and progressive leadership experience across emergency and urgent care settings. Proven track record managing multi-site clinic operations, optimizing patient flow, and leading high performing multidisciplinary teams. Experienced in driving operational efficiency, improving patient experience, implementing process improvements in high-volume environments. Skilled in workforce management, performance optimization, and cross-functional collaboration. Seeking to leverage operational leadership expertise.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Clinical Operations Leader RN, BSN
Presbyterian Urgent Care
Albuquerque
10.2024 - Current
- Direct operations across 3 high-volume urgent care departments overseeing multidisciplinary teams of RNs, Paramedics and MAs
- Lead day-to-day clinical and operational performance, quality care delivery and regulatory compliance
- Optimize staffing models and resource allocation to support fluctuating patient volumes and maintain operational efficiency
- Manage full-cycle workforce operations including hiring, onboarding, scheduling, performance management and staff development
- Implement and standardize clinic policies, workflows and best practices to improve consistency and care delivery across sites
- Oversee inventory management and cost control strategies
- Partner with senior leadership on strategic initiatives, expansion efforts, and performance improvement planning
Registered Nurse
Albuquerque ER & Hospital Emergency Department
Albuquerque
04.2023 - 10.2024
- Led a clinical team in a high-acuity Emergency Department, supporting team performance and operational efficiency.
- Mentored and guided RN staff, improving team coordination and clinical execution
- Led implementation of updated clinical protocols
Charge Nurse & Clinical Practice Leader
Presbyterian Northside Urgent Care
Albuquerque
02.2021 - 10.2024
- Directed daily clinic operations in a high-volume urgent care setting, ensuring efficient patient flow and care delivery
- Supervised RN staff, coordinating resources to optimize patient care delivery
- Aligned staffing and resources with patient demand to support operational decision-making
- Successfully implemented standardized processes across clinics to enhance consistency and compliance while supporting Urgent Care Educator
- Enhanced team engagement and retention through targeted culture-building initiatives
Pre-operative RN
New Mexico Orthopedics
Albuquerque
03.2020 - 02.2022
- Conducted pre-operative assessments and coordinated with surgical teams, ensuring patient readiness for surgery and enhancing overall procedural flow.
- Coordinated with surgical team, including surgeons, operating nurses, and anesthesiologists, to confirm surgical plan and address patient-specific needs.
- Implemented patient education strategies, reducing pre-operative anxiety and enhancing patient understanding of procedures.
- Followed and enforced safety protocols and infection control practices to minimize the risk of post-operative complications.
Emergency Department RN
Presbyterian Kaseman Emergency Department
Albuquerque
10.2017 - 02.2020
- Performed life-saving interventions and managed complex patient care in high-stress environments, ensuring timely and effective treatment.
- Led rapid assessments and emergency interventions, managing high-stress situations and ensuring effective team coordination.
- Enhanced patient and family communication through clear, compassionate education on conditions and care plans, fostering understanding and support.
- Collaborated with psychiatric patients in emergency room lock-down unit, addressing unique needs while maintaining a secure, therapeutic environment.
Education
Bachelor of Science - Nursing
Grand Canyon University
Albuquerque12-2017
Skills
- Healthcare Operations Management
- Multi-Site Clinic Leadership
- Patient flow management
- Workflow optimization
- Performance improvement
- Regulatory Compliance
- Budget Management
- Staffing strategy
- Cross-Functional Team Leadership
Certification
- Basic Life Support (BLS)
- Adult Advanced Life Support (ACLS)
- Pediatric Advanced Life Support (PALS)
- Train The Trainer
- Presbyterian Preceptor
Timeline
Clinical Operations Leader RN, BSN
Presbyterian Urgent Care
10.2024 - Current
Registered Nurse
Albuquerque ER & Hospital Emergency Department
04.2023 - 10.2024
Charge Nurse & Clinical Practice Leader
Presbyterian Northside Urgent Care
02.2021 - 10.2024
Pre-operative RN
New Mexico Orthopedics
03.2020 - 02.2022
Emergency Department RN
Presbyterian Kaseman Emergency Department
10.2017 - 02.2020
Bachelor of Science - Nursing
Grand Canyon University