Summary
Overview
Work History
Education
Skills
Timeline
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Stephanie DeFilippo

North Haven,CT

Summary

Accomplished healthcare operations leader with over a decade of experience in clinical operations, focusing on vascular surgery and diagnostic imaging. Expertise in optimizing workflows, developing clinical care pathways, and driving quality assurance programs across multi-site practices. Proven success in collaborating with multidisciplinary teams, creating data-driven reports for senior management, and implementing innovative patient care solutions to improve outcomes. Adept at fostering operational efficiency and team performance in fast-paced outpatient environments.

Overview

18
18
years of professional experience

Work History

Clinical Operations

Mangrove Management Partners
Burlington, MA
12.2022 - Current
  • Optimize and standardize staff and resource utilization across multiple vein centers to improve patient-centered outcomes
  • Develop data-driven reports for physician leadership and senior management, identifying operational trends and areas for improvement
  • Collaborate with office managers, providers, and internal departments to solve scheduling, billing, and administrative challenges
  • Lead and participate in various internal and external committees, driving modern approaches to patient care and satisfaction
  • Author quality assurance policies, clinical adherence policies, and employee incentive programs to enhance operational performance
  • Co-author Clinical Care Pathways for delivering high-quality care to vascular patients, ensuring consistency across practices
  • Implement process improvements in day-to-day operations, leading to increased efficiency across multiple office locations.

Vascular Laboratory Technical Director

The Vascular Experts
Old Saybrook, CT
01.2014 - 12.2020
  • Built and maintained strategic relationships with clients and business partners, enhancing service offerings and operational efficiency
  • Authored comprehensive operational roadmaps, ensuring the seamless integration of technology into clinical workflows for maximum ROI
  • Anticipated technical and staffing challenges, implementing proactive solutions to address scheduling conflicts and team coverage
  • Supervised a team of 13 subordinates, providing leadership and support to ensure consistent, high-quality patient care in vascular labs.

Lead Sonographer

Yale New Haven Hospital
New Haven, CT
01.2007 - 01.2014
  • Used skills to help clinicians and surgeons complete routine and invasive procedures
  • Submitted written reports, verbal summaries, photographs and recordings to physicians to support accurate medical decision-making
  • Collected images and recordings of internal body areas, including blood movement, organ positioning, bodily masses and fluid accumulations.

Radiologic Technologist

Yale New Haven Health System
New Haven, CT
06.2006 - 06.2008
  • Facilitated positive care experience for patients, establishing rapport and applying interpersonal skills to reduce anxiety and promote cooperation
  • Adhered closely to quality control standards in development and labeling of diagnostic imaging materials, updating patient profiles with relevant information
  • Reviewed physicians' orders to determine medical imaging needs and operated radiologic equipment to capture, develop, and produce diagnostic images.

Education

Bachelor of Science: Healthcare Administration -

Charter Oak State College
New Britain, CT
01.2020

Certificate in Diagnostic Medical Sonography, Associate of Science: Radiologic Sciences -

St. Vincent's College
Bridgeport, CT
01.2006

Skills

  • Healthcare Operations Management
  • Strategic Planning & Execution
  • Vascular Surgery Workflow Optimization
  • Quality Assurance & Improvement (QA/QI)
  • Cross-functional Team Leadership
  • Patient Care Pathways
  • Budgeting & Cost Efficiency
  • Compliance & Regulatory Standards
  • Staff Training & Development
  • EHR Integration & Management

Timeline

Clinical Operations

Mangrove Management Partners
12.2022 - Current

Vascular Laboratory Technical Director

The Vascular Experts
01.2014 - 12.2020

Lead Sonographer

Yale New Haven Hospital
01.2007 - 01.2014

Radiologic Technologist

Yale New Haven Health System
06.2006 - 06.2008

Bachelor of Science: Healthcare Administration -

Charter Oak State College

Certificate in Diagnostic Medical Sonography, Associate of Science: Radiologic Sciences -

St. Vincent's College

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Stephanie DeFilippo