Summary
Overview
Work History
Education
Skills
Timeline
Generic

CHERITA MCCANTS

Bessemer,Alabama

Summary

Dynamic sales consultant with a proven track record at Jim/Subaru, excelling in customer service and retention. Expert in automotive sales and technology demonstration, I foster strong customer relationships and drive satisfaction through proactive communication. Recognized for enhancing community engagement through Subaru’s Love Promise initiatives, I consistently deliver exceptional results.

Overview

15
15
years of professional experience

Work History

Sales Consultant | Delivery Specialist | Love Promise Coordinator

Jim/Subaru & Hallmark Subaru
03.2019 - Current
  • Prepared and inspected new Subaru vehicles for customer delivery
  • Set delivery expectations and introduced customers to Love-Encore experience
  • Demonstrated vehicle features and assisted customers in personalizing technology settings
  • Guided customers through the complete sales process using open-ended discovery conversations
  • Ensured customer satisfaction through proactive follow-ups via email, text, and phone
  • Promoted Subaru’s Love Promise initiatives to support community engagement

Owner Loyalty Manager | Receptionist

Benton Nissan of Hoover
06.2018 - 03.2019
  • Monitored dealership processes and identified areas for improvement
  • Managed Nissan NNA program initiatives and dealership participation
  • Responded to customer reviews to maintain a positive community reputation
  • Operated a multi-line switchboard, transferring calls and supporting daily operations
  • Organized inventory packets for new and used vehicles

Server | Bartender | Hostess

Renaissance Ross Bridge Resort
01.2010 - 06.2018
  • Delivered exceptional guest service in a high-end resort setting
  • Provided detailed knowledge of menu and beverage offerings; ensured accurate orders
  • Resolved guest concerns with professionalism and a positive attitude
  • Collaborated with kitchen and bar staff to maintain a smooth workflow
  • Greeted guests, managed reservations, and created a warm and welcoming first impression

Education

Associate Degree - Respiratory Therapy

Virginia College
Homewood, AL
03.2010

Skills

  • Customer Service & Retention
  • Product knowledge
  • Customer service
  • Customer relations
  • Communication & Interpersonal Skills
  • Team Collaboration
  • Automotive Sales & Delivery
  • Process Improvement
  • Technology Demonstration
  • Hospitality & Food Service
  • Organization & Time Management

Timeline

Sales Consultant | Delivery Specialist | Love Promise Coordinator

Jim/Subaru & Hallmark Subaru
03.2019 - Current

Owner Loyalty Manager | Receptionist

Benton Nissan of Hoover
06.2018 - 03.2019

Server | Bartender | Hostess

Renaissance Ross Bridge Resort
01.2010 - 06.2018

Associate Degree - Respiratory Therapy

Virginia College

Similar Profiles

CREATE PROFILE