Cheriyan Bobby Elanjickal

• Regulatory & Statutory Compliance: Review and analyze complex housing case records, legal submittals, and supporting documentation for strict compliance with NYS statutes, administrative codes, policies, and procedural rules.
• Legal Determinations & Document Writing: Draft comprehensive written determinations, administrative orders, and legal findings supported by documentary evidence and statutory review.
• High-Volume Case Operations: Manage and coordinate a high-volume caseload while ensuring strict document accuracy, adherence to production deadlines, and file confidentiality.
• Statistical Reporting & Data Review: Utilize Microsoft Excel and state data systems to track case processing metrics, compile statistical reports, and assist in streamlining operational workflows.
• Stakeholder & Legal Communications: Communicate professionally with attorneys, property owners, tenants, and state personnel regarding procedural requirements, case status, and administrative rulings.

• Supervisory & Onboarding Support: Welcomed, led, and directed new students during orientation programs, managing group logistics and administrative onboarding processes.
• Departmental Liaison & Customer Service: Acted as a primary administrative liaison between students and university departments, providing guidance on policies, academic procedures, and institutional resources.
• Public Representation: Demonstrated strong public speaking, team coordination, and conflict resolution skills in high-visibility environments.