Chernande Saint-Fleur
Healthcare Administration
Fort Lauderdale,FL
Summary
Experienced Medical Office Assistant with 6 years of office coordination/administration experience. Trained in medical billing and coding. Friendly, dependable and positive attitude. Thorough Medical Office Assistant with outstanding communication and accounting skills. Exemplary understanding of medical laws and ethics. Knowledgeable in medical software applications. Compassionate, reliable and energetic.
Overview
12
12
years of professional experience
Work History
Medical Office Service Coordinator
Absolute Home Care
Tamarac, FL, FL
06.2015 - 10.2021
- Entered procedure codes and diagnosis codes into medical billing software.
- Verified benefits and worked with insurance companies to obtain payments.
- Double-checked forms for accuracy and completion in terms of admission, transfer and discharge of patients.
- Trained all new employees on records management system.
- Maintained patient databases and updated information in alignment with HIPAA protocols.
- Received, recorded and filed medical payments by check, cash and credit card.
- Pulled charts and prepared for nurse and doctor assessment.
- Audited customer files to verify medical necessity and satisfaction of coverage criteria.
- Maintained optimal supply levels by closely monitoring and proactively replenishing supply inventory.
- Reviewed and sent medical records to other physicians upon request.
- Scheduled, rescheduled and cancelled appointments for dental patients.
- Monitored front areas so that questions could be promptly addressed.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Organized meetings for executives and coordinated availability of conference rooms for participants.
- Developed highly-efficient administrative team through ongoing coaching and professional development opportunities.
- Achieved specific team objectives and collection activity.
Risk Management Specialist
Miami Children Hospital
Miami, FL, FL
06.2010 - 01.2016
- Reviewed contracts and agreements to identify potential risks and ideal mitigation strategies.
- Promoted enterprise-level risk management practices and helped instill strong culture focused on protective policies and procedures.
- Maintained current team documentation, validated codes and tracked invoices to keep accounts and records current.
- Investigated allegations to check validity and recommend actions to minimize risk.
- Kept operations in compliance with OSHA, state and federal regulations through regular safety inspections and hazards management strategies.
- Kept operations in line with government regulations by carefully checking documentation.
- Trained staff in risk management policies and monitored compliance to control company liability.
- Arranged risk management team meeting by preparing materials, updating calendars and setting up conference spaces.
- Taught employees how to control risks at front line.
Education
Master of Science - Health Administration/ Business Administration
Keiser University
Fort Lauderdale, FL 08.2020 - 08.2020
Skills
Patient care advocacy
Database coordination
Understanding of medical ethics
Registration management
Understanding of medical terminology
Office procedures understanding
Industry software applications
Managing patient records
Documentation and control
Business administration
Strategic planning
Database administration
Timeline
Master of Science - Health Administration/ Business Administration
Keiser University
08.2020 - 08.2020
Medical Office Service Coordinator
Absolute Home Care
06.2015 - 10.2021
Risk Management Specialist
Miami Children Hospital
06.2010 - 01.2016