Cherokeesia Tullock

● Coordinate scheduling and appointments to support smooth daily operations for clinical rotations and academic programs.

● Manage student compliance by reviewing documentation in Complio and partnering with hospital administrators to ensure readiness for clinical placements.

● Ensures adherence to FERPA and HIPAA regulations, handling student and patient records with strict confidentiality and regulatory compliance.

● Conducts and support departmental fee audits, ensuring accuracy in billing and financial processes.

● Handles high-volume calls professionally, routing inquiries appropriately or documenting detailed messages for follow-up.

● Maintains and monitor confidential records, ensuring secure storage and access protocols in line with institutional policies.

● Maintains academic and clinical records, databases, and documentation for the School of Health Sciences.

● Prepares and review surveys and compliance forms, supporting program evaluation and reporting.

● Responds to internal and external inquiries from students, faculty, hospital staff, and the public with discretion and professionalism.

● Assists with program promotion, recruitment and retention of participants.

• Utilized advanced proficiency in Microsoft Office Suite to streamline the document creation process.
• Supported committees and special processes through comprehensive administrative assistance.
• Maintained assigned calendar, scheduling meetings and managing appointments.
• Received and screened visitors and telephone calls, handling general inquiries and directing individuals appropriately.
• Provided administrative support to committees and special processes.
• Interviewed and trained student assistants for the department.
• Managed calendar, scheduling meetings and coordinating appointments to optimize departmental operations.
• Interviewed, assigned, trained, and supervised student assistants assigned to the department.
• Ordered merchandise and services from pre-approved purchase orders within authorized spending limits.
• Assisted with record keeping and monitoring of departmental expenditures, including requisitions, charge card purchases, and blanket orders.
• Generated electronic information by transcribing, formatting, and transmitting data and graphics to ensure timely access and accuracy.
• Compiled and processed information for analysis as requested by leadership.
• Made decisions regarding the dissemination of information, screening of visitors, and determining urgency of matters in the supervisor's absence.
• Interacted with students and vendors, maintaining effective lines of communication and professional relationships.
• Served on college committees, including Interview Committees for various departments, Co-Advisor for Tropical Beat, the Change Making Committee, and the Black History Committee.
• Informed and advised students and parents regarding financial aid opportunities, application procedures, and rights and responsibilities related to financial services.

• Processed incoming and outgoing student academic transcripts, including imaging, indexing, and electronic filing.
• Advised students on documentation requirements for classifications, residency-for-tuition processes, dual enrollment, and transient forms processing.
• Managed a high volume of admissions documentation through meticulous organization and attention to detail.
• Prepared reports by collecting, analyzing, and summarizing information.
• Improved data organization and retrieval processes by implementing a systematic approach to documenting system changes and revisions.
• Entered, edited, retrieved, and maintained text, data, and graphics while meeting strict deadlines.
• Assisted students with registration processes, including course scheduling, registration holds, record updates, transient student and dual enrollment processing, web and kiosk registration, and program changes.
• Registered students for courses using student information systems. for credit, PSAV, and non-credit courses using student information systems and databases.
• Implemented data normalization techniques and optimized database structures to improve overall system performance.
• Utilized student information systems to accurately update and maintain student records while ensuring compliance with residency requirements.
• Built positive relationships with prospective and current students by providing accurate information, guidance, and exceptional customer service.
• Maintained the confidentiality of student records and sensitive information in accordance with institutional policies and FERPA regulations.

• Managed incoming and outgoing correspondence for the Veterans Affairs Office, ensuring timely distribution and accurate record maintenance.
• Reviewed and processed documentation to support veterans' eligibility for educational benefits and institutional services.
• Assisted students and veterans with residency classification requirements by providing guidance on Florida residency laws, university policies, and required documentation.
• Maintained and updated electronic student and veteran records using data imaging and electronic filing systems while ensuring accuracy and confidentiality.
• Audited and revised more than 200 student and veteran records to ensure accurate tuition classifications and residency status within the student information system.
• Maintained records for more than 300 students and veterans while ensuring compliance with institutional policies and federal privacy regulations.
• Verified the accuracy and completeness of documentation before processing to reduce errors and support efficient office operations.
• Collaborated with faculty, staff, and students to resolve documentation issues and provide exceptional customer service.
• Protected confidential student and veteran information by adhering to institutional policies and record management procedures.
• Contributed to the efficient daily operations of the Veterans Affairs Office by maintaining organized records, prioritizing multiple tasks, and meeting departmental deadlines.