Natalie Maldonado
Round Rock,TX
Summary
Detail-oriented and customer-focused professional seeking an Escrow Support/Front Desk position, where I can leverage my experience in administrative support, customer relations, and operational efficiency to contribute to a remarkable real estate transaction experience.
Overview
3
3
years of professional experience
Work History
OFFICE SPECIALIST
Travis County
10.2023 - Current
- Optimized scheduling and appointment coordination, ensuring smooth daily operations for all team members.
- Demonstrated adaptability by quickly learning new software programs and office tools as required, continuously improving skill set.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Handled incoming calls professionally, routing callers appropriately or taking detailed messages when necessary.
Senior Sales Consultant
Greystar Property Management
03.2022 - 07.2023
- Coordinated sales presentations tailored specifically for individual clients'' needs and preferences.
- Provided exceptional customer service, addressing concerns promptly and professionally.
- Utilized CRM software to track leads, monitor progress, and maintain accurate records of all client interactions.
- Boosted sales revenue by developing and implementing effective sales strategies.
Sales Consultant
NORTH PARK TOYOTA
10.2021 - 02.2022
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
LEASING CONSULTANT
REEP MANAGMENT
04.2021 - 10.2021
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
- Conducted thorough market research to stay informed of current trends and competitor offerings.
Education
Associate of Science - NURSING
Palo Alto College
San Antonio, TX05.2015
Skills
Bilingual-Spanish
Sales & Marketing
Customer Service
Vendor Management
Cross-Functional Collaboration
Interpersonal Communication
Multi-Tasking
Microsoft: Outlook, Word & Excel, CABA, Oasis, Clinical Works, Sevocity 120, Valence, Resman, Bluemoon, MRI Resident check, Knock, Asana, Entrata, HYLY, GMB
Timeline
OFFICE SPECIALIST
Travis County
10.2023 - Current
Senior Sales Consultant
Greystar Property Management
03.2022 - 07.2023
Sales Consultant
NORTH PARK TOYOTA
10.2021 - 02.2022
LEASING CONSULTANT
REEP MANAGMENT
04.2021 - 10.2021
Associate of Science - NURSING
Palo Alto College
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