Summary
Overview
Work History
Education
Skills
Timeline
Generic
Cherri McNeal

Cherri McNeal

Wimauma,FL

Summary

Highly organized and detail-oriented administrative professional with excellent communication skills and a proven ability to manage multiple tasks efficiently in remote environments. Adept at supporting daily operations with high accuracy and minimal supervision. Committed to maintaining smooth workflows through responsive communication, precision in task execution, and a proactive approach to problem solving.

Overview

25
25
years of professional experience

Work History

Team lead/ assistant Account Manager

MassMutual
08.2020 - Current
  • Supervised junior administrative staff and coordinated workflow between departments to reduce turnaround times.

Supervisor, Team Lead

TransAmerica
10.2014 - 07.2019
  • Trained 10 new employees, improved efficiency, managed schedules, handled escalations, etc

Education

Fashion Design

Fashion Industry
New York, NY
06.1987

Skills

  • Excellent verbal and written communication
  • High level of accuracy and attention to detail
  • Handling inbound/outbound calls with professionalism
  • Email correspondence and calendar management
  • Task prioritization and deadline adherence
  • Outlook
  • Microsoft
  • Conflict resolution
  • Customer focus
  • Account management
  • Customer service
  • Teamwork and collaboration
  • Client relations

Timeline

Team lead/ assistant Account Manager

MassMutual
08.2020 - Current

Supervisor, Team Lead

TransAmerica
10.2014 - 07.2019

Fashion Design

Fashion Industry