Cherrie Palma
Management
Mebane,NC
Summary
Seeking a career not just a job. Been in Management and Staffing for more than 23 years. I'm an Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
20
20
years of professional experience
2
2
Languages
Work History
Onsite Manager/Recruiter
US FLUE Cured / The Reserves Network
Timberlake, NC
03.2018 - 12.2023
- Maintained outgoing and incoming calls of over 100 per day.
- Recruited and conducted Phone interviews, Job Fairs, and other employment sources to assess applicant's skills, experience and aptitudes.
- Onboarded, Trained and coached staff to ensure maximum performance.
- Completed human resource operational requirements by scheduling and assigning employees.
- Managed over 200 talents and or multiple customers throughout Triad.
- Enforced agency policies, resolving grievances while maintaining work environment.
- Reviewed and tracked employee hours ensuring efficient management.
- Demonstrated exceptional time management skills, handling multiple priorities under pressure.
- Worked closely with Executives, leadership, and client teams to ensure clear alignment with client expectations.
- Opened and closed Job orders and monitored shift changes to uphold successful operations strategies and maximize business success.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Improved staffing during busy periods by creating employee schedules and monitoring absentees.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Operated and maintained applicant tracking and candidate management systems.
- Built strong relationships with internal and external candidates and or customers.
- Developed and implemented plans to improve recruitment process.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Staffing Specialist/Recruiter
Mega Staffing Solutions
Greensboro, NC
08.2014 - 03.2017
- Interviewed, Hired, Trained, and coached staff to ensure maximum performance.
- Managed over 200 talents and or multiple customers throughout triad Area.
- Enforced agency policies, resolving grievances while maintaining work environment.
- Reviewed and tracked employee hours ensuring efficient management.
- Demonstrated exceptional time management skills, handling multiple priorities under pressure.
- Worked closely with Executives, leadership, and client teams to ensure clear alignment with client expectations.
- Anticipated client needs based on historical / current business activity and market knowledge.
- Established and maintained strong client relations through regular communication channels.
Quality Control Inspector
Meredith-Webb Printing
Burlington, NC
06.2011 - 01.2014
- Collected and analyzed production samples to elevate quality.
- Performed color tests and provided feedback and interpretation to production manager.
- Recommended improvements and service procedures and color changes.
- Perform efficient troubleshooting of account issues and monitoring press for proper color and defects.
- Evaluated components and final products against quality standards and manufacturing specifications.
- Performed visual inspections and non-destructive tests where appropriate.
- Monitored 10 Printing machines for precision of color and defects.
Education
GED -
Alamance Community College
Graham, NC 05.2001 -
No Degree -
Hugh M Cummings High School
Burlington, NC 05.2001 -
Skills
Human Resources / HR Policies and Proceduresundefined
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Onsite Manager/Recruiter
US FLUE Cured / The Reserves Network
03.2018 - 12.2023
Staffing Specialist/Recruiter
Mega Staffing Solutions
08.2014 - 03.2017
Quality Control Inspector
Meredith-Webb Printing
06.2011 - 01.2014
GED -
Alamance Community College
05.2001 -
No Degree -
Hugh M Cummings High School
05.2001 -
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