CHERRIE ANNE MIGUEL
San Antonio
Summary
Resourceful Travel Manager known for high productivity and efficient task completion. Specialize in strategic planning, budget management, and contract negotiation skills. Excel at communication, problem-solving, and adaptability to ensure seamless travel experiences and operational excellence.
Overview
21
21
years of professional experience
Work History
Travel Manager
Smartflight Travel and Academic Services
Legazpi City, Albay
08.2010 - Current
- Oversee budget management for travel expenses within company parameters.
- Negotiate contracts and managed relationships with vendors to obtain the best rates for competitive pricing and to ensure quality service.
- Sustain operational efficiencies, coordinating domestic/international customer travel accommodations while managing airfare, hotel bookings, and rental car reservations.
- Develop travel policies and guidelines for organizational compliance.
- Develop, organize, and coordinate travel itineraries for educational trips, corporate incentive tours, and collective groups of worldwide destinations.
- Plan, describe, and sell itinerary tour packages and promotional travel incentives.
- Provide proactive clients support to diminish complaints and problems during travel, i.e. providing predeparture orientation to communicate current travel protocols and security issues, etc.
- Respond immediately to clients' questions, issues, and complaints, and find effective solutions.
- Create reports on travel trends and costs analysis using spreadsheet software tools like Microsoft Excel.
- Review current industry practices and identified opportunities for improving processes and procedures and overall service.
- Research new destinations, attractions, services and activities in order to create an upscale travel packages.
Medical Transcription Editor & QA
Remote Work
Legazpi City, Albay
08.2004 - 07.2010
- Edited medical transcripts for accuracy and clarity using specialized software.
- Reviewed audio recordings to ensure proper terminology and formatting.
- Collaborated with healthcare professionals to clarify ambiguous dictations.
- Proofread documents for grammar, punctuation, and consistency before final submission.
- Provided feedback to improve transcription processes and workflows.
- Updated existing records with new information as required by physicians.
- Resolved discrepancies between dictated report and transcribed version of the report.
- Compiled reports of patient medical history, diagnosis and treatment plans in electronic format.
- Created templates for frequently used reports to simplify document production process.
- Participated in training sessions on new technologies, software programs or industry changes.
- Ensured compliance with HIPAA regulations concerning patient confidentiality.
- Analyzed data from previous transcriptions to identify areas needing improvement or correction.
- Demonstrated strong knowledge of medical terminology and anatomy.
Education
Master of Arts - Distance Education
University of The Philippines Open University
Los Banos, Laguna, Philippines10-2007
Bachelor of Science - Physical Therapy
Tanchuling College
Legazpi City, Albay, Philippines04-2000
Skills
- Expense tracking and analysis
- Proficient in contract negotiation
- Travel policy formulation
- Detailed trip planning
- Comprehensive cost evaluation
- Customer service optimization
- Effective problem resolution
- Market analysis
- Strong attention to detail
- Cross-functional collaboration
- Effective written communication
- Proficient in computer applications
Accomplishments
- Top Producer 2025
- Elite Travel Advocate 2024
- President of Accredited Travel Agencies in Bicol, Inc. (ACTA) YR 2021-2023
- Emergency Medical Responder YR 2014-2017
Affiliations
College Dean's Lister & School Council President. Aksyon Demokratiko Regional President in 2003. Loves to support a noble cause. Loves nature, planting, and singing.
Timeline
Travel Manager
Smartflight Travel and Academic Services
08.2010 - Current
Medical Transcription Editor & QA
Remote Work
08.2004 - 07.2010
Master of Arts - Distance Education
University of The Philippines Open University
Bachelor of Science - Physical Therapy
Tanchuling College