Summary
Overview
Work History
Education
Skills
Leadership Experience
Accomplishments
References
Languages
Work Availability
Interests
Quote
Work Preference
Software
Timeline
Generic

CHERRY BOLANDOS

Anahiem,california

Summary

I am a motivated person who demonstrates a strong work ethic and can handle multiple tasks in a very challenging environment. Adaptable professional with a quick learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge, and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Overview

10
10
years of professional experience

Work History

WORKING LEAD, ENTERTAINMENT COSTUMING

WALT DISNEY COMPANY
10.2023 - Current
  • Company Overview: DISNEYLAND
  • DISNEYLAND
  • Worked effectively in team environments to make the workplace more productive.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.

ENTERTAINMENT COSTUMING

WALT DISNEY COMPANY
Anaheim
09.2017 - Current
  • Constructed, preset, and dressed costumes for characters and performers at Disneyland.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Completed day-to-day duties accurately and efficiently.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Worked with cross-functional teams to achieve goals.

CARE PROVIDER

OAKMONT SENIOR LIVING
08.2022 - 12.2022
  • Supported individuals in completing essential tasks, including medication administration and personal care activities.
  • Engaged in conversation with clients to provide emotional support and mental stimulation.
  • Developed trusting relationships with clients through active listening skills and compassionate understanding of individual needs.
  • Worked collaboratively with other members of the healthcare team involved in the care of each patient.
  • Assisted clients with daily living tasks such as bathing, dressing, grooming, toileting, and meal preparation.
  • Followed prescribed healthcare plans to ensure compliance and optimal patient outcomes.

AIRLINE CUSTOMER SERVICE AGENT

PACIFIC AVIATION
01.2022 - 06.2022
  • Resolved customer complaints promptly to maintain service quality.
  • Utilized problem-solving skills to address issues efficiently during passenger interactions.
  • Advised passengers on changes or delays affecting scheduled flights.
  • Provided assistance to passengers with special needs, including wheelchairs and unaccompanied minors.
  • Answered inquiries about airline services, including rates, routes, and schedules.
  • Followed company policies and procedures to ensure compliance in customer service operations.
  • Prepared daily activity reports detailing customer service issues encountered during shifts.

MAIN ENTRANCE TICKETING AGENT

WALT DISNEY COMPANY
12.2015 - 01.2017
  • Welcomed guests and addressed inquiries regarding ticketing services and attractions.
  • Resolved customer complaints to enhance overall guest satisfaction.
  • Managed long queues efficiently, minimizing wait times for guests.
  • Corrected discrepancies in reservation systems to maintain accurate records.

Education

BACHELOR OF SCIENCE - HEALTHCARE ADMINISTARTION

SOUTHERN NEW HAMPSHIRE UNIVERSITY
NH, USA
06-2026

UNDERGRADUATE OF BACHELOR OF SCIENCE - HEALTH SCIENCES

BELLEVUE UNIVERSITY
NE, USA
03.2023

UNDERGRADUATE OF BACHELOR OF SCIENCE - HEALTH SCIENCES

WILMINGTON UNIVERSITY
NEW CASTLE, DE, USA
03.2021

BACHELOR OF SCIENCE - TOURISM MANAGEMENT

GORDON COLLEGE
PHILIPPINES
03.2015

Skills

  • Attentive Listening Skills
  • Fluent In Two Languages
  • Effective Team Contributor
  • Efficient Knowledge Acquisition
  • Customer service expertise
  • Strong interpersonal skills
  • Exceptional communication

Leadership Experience

Working Lead, Entertainment Costuming, Walt Disney Company (Disneyland), 10/01/23, Present

Accomplishments

  • MEMBER OF THE NATIONAL SOCIETY OF LEADERSHIP AND SUCCESS
  • DEAN LISTER

References

  • Michael Lewis, Sr Entertainment Mgr-Costuming, michael.d.lewis@disney.com, 714-781-0579
  • Sam Houston, Retired U.S Navy, r.c.sam.houston@gmail.com, 63-918-330-2120
  • Hugo Andreani, General Lead, Entertainment Costuming Laundry, hugo.e.andreani@disney.com, 714-883-1662

Languages

English
Professional
TAGALOG
Professional

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Interests

Healthcare Administration

Quote

Success is not final; failure is not fatal: It is the courage to continue that counts.
Winston S. Churchill

Work Preference

Work Type

Full Time

Work Location

Hybrid

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programsHealthcare benefitsTeam Building / Company RetreatsPaid sick leave401k matchPaid time offWork from home option

Software

Microsoft

Timeline

WORKING LEAD, ENTERTAINMENT COSTUMING

WALT DISNEY COMPANY
10.2023 - Current

CARE PROVIDER

OAKMONT SENIOR LIVING
08.2022 - 12.2022

AIRLINE CUSTOMER SERVICE AGENT

PACIFIC AVIATION
01.2022 - 06.2022

ENTERTAINMENT COSTUMING

WALT DISNEY COMPANY
09.2017 - Current

MAIN ENTRANCE TICKETING AGENT

WALT DISNEY COMPANY
12.2015 - 01.2017

BACHELOR OF SCIENCE - HEALTHCARE ADMINISTARTION

SOUTHERN NEW HAMPSHIRE UNIVERSITY

UNDERGRADUATE OF BACHELOR OF SCIENCE - HEALTH SCIENCES

BELLEVUE UNIVERSITY

UNDERGRADUATE OF BACHELOR OF SCIENCE - HEALTH SCIENCES

WILMINGTON UNIVERSITY

BACHELOR OF SCIENCE - TOURISM MANAGEMENT

GORDON COLLEGE

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