Cherry Lucas
Miami,FL
Summary
Customer service and sales professional with hands-on experience in cashier operations and payment processing. Team lead with documented record of excellent guest service and strong communication. Trains junior employees to improve performance and service standards. Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.
Overview
19
19
years of professional experience
Work History
Head Cashier/Bookkeeper
The Home Depot
Miami, Florida
12.2007 - Current
- Supported front-end cashier operations and kept checkout flow running smoothly.
- Processed returns, exchanges, and refunds per company policy while maintaining strong customer service.
- Updated payroll data and prepared regular payment reports for employer records.
- Sorted receipts, expense reports, and backup documents for audit review.
- Assisted with basic accounting, payroll, and bookkeeping tasks to support business operations.
- Used math skills to total amounts, verify figures, and correct issues in physical and digital files.
Education
High School Diploma -
South Dade Senior High
Homestead, FL06-2007
Skills
- POS operation
- Cash drawer balancing
- Refund processing
- Payroll reporting
- Bookkeeping records
- Customer service
- Time management
- Customer relations
- Customer service management
- Online order picking
- Refunds and exchanges
- Cash handling expertise
- Cashier supervision
- Returns processing
Timeline
Head Cashier/Bookkeeper
The Home Depot
12.2007 - Current
High School Diploma -
South Dade Senior High