Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cherryle Lawson

Advanced Medical Support Assistant
Magnolia,KY

Summary

I HAVE BEEN A CAREGIVER FOR 30+ YEARS, COULD NOT DO LIFTING ANYMORE SO SWITCHED TO BUSINESS SIDEOF MY JOB. STILL GET TO HELP VETERANS AND DO THE BEST JOB I CAN. ENJOY ANYTIME I CAN MAKE THEIR LIVES BETTER.

Overview

11
11
years of professional experience

Work History

ADAVANCE MEDICAL SUPPORT ASSISTANT

Robley Rex V A Hospital
Louisville, KY
07.2021 - Current
  • Organized patient records to research records, extract medical information and review records for completeness and accuracy.
  • Provided backup support to office staff by completing billing and filing tasks, answering phones and scheduling appointments.
  • Determined nature and urgency of patient requests to refer patients to appropriate medical staff.
  • Used [Software] to maintain and record patient data and generate reports.
  • Built positive rapport with patients to make patients feel comfortable during uncomfortable procedures.
  • Prepared treatment rooms for patient examinations by setting up medical equipment.
  • Interviewed patients to verify and update clinical and demographic records.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Verified patient insurance coverage and collected required co-payments.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.

EKG Technician

Robley Rex Veterans Administration Medical Center
Louisville, KY
06.2017 - Current
  • Educated patients on testing and preparation steps prior to procedure.
  • Administered testing with electrocardiogram for patients experiencing events and as screening tool.
  • Transcribed physician interpretations to maintain electronic records for cosign by attending doctor.
  • Scheduled patients for testing and conducted follow up calls to confirm and answer questions.
  • Adhered to cleaning protocol for EKG machine, Holter cables and accessories to provide safe environment.
  • Edited final test results to provide to physician for analysis.
  • Initiated CPR for patients in cardiac failure, responding to hospital crisis codes.
  • Communicated with healthcare workers and physicians concerning test results.
  • Monitored patient activity during stress test to record data.
  • Monitored patients' heart rhythms and functions through cardiac monitoring strips.
  • Cultivated productive relationships with vendors specializing in pacers and AICDs, facilitating fulfillment of software and equipment orders.
  • Maintained accurate and detailed records of patient information and treatments.
  • Reviewed patient medical history, previous cardiac tests completed and prior surgeries performed.
  • Cleaned and sterilized equipment after each appointment, changed batteries and checked for malfunctions.
  • Assisted cardiac nurses with patient care and room preparation for tests.
  • Collaborated with healthcare team to maintain quality patient care.

Phlebotomy Technician

ROBLEY REX VA HOSPITAL
Louisville, KY
05.2012 - Current
  • Followed physician orders to correctly administer therapeutic phlebotomy.
  • Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
  • Packaged and shipped specimens to central lab daily.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Logged patient information and recorded results into system.
  • Monitored patients for reactions and verified sample quality.
  • Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
  • Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
  • Promoted mission, vision, and values of organization and trained new clinical staff in phlebotomy procedures.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Collected fluid or tissue samples by using appropriate collection procedures.
  • Assembled tourniquets, needles, and blood collection devices to prepare work trays.
  • Conducted venipuncture and other CT procedures.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Reviewed patient records for accuracy and completeness.
  • Organized daily work based on collection priority.
  • Addressed questions and concerns to educate patients on collection process and procedures.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
  • Participated in continuing education programs to stay up to date on new technologies and procedures.

Nursing Assistant

Robley Rex Veterans Administration Medical Center
Louisville, KY
06.2013 - 06.2017
  • Observed or examined patients to detect symptoms that required medical attention such as bruises or open wounds.
  • Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Documented care actions by completing records and logs in medical software system.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
  • Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Identified and reported unsafe situations to maintain adherence to safety protocols.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Transported patients between rooms and appointments or testing locations.
  • Documented patient information and care activities in electronic health record.
  • Followed directions of licensed nurses to administer medications and treatments.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
  • Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Supported needs of [Number]+ residents under long-term care.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.

Education

No Degree - Medical Assisting

Somerset Community College
Somerset, KY
05.2001 -

Skills

Patient Scheduling

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Timeline

ADAVANCE MEDICAL SUPPORT ASSISTANT

Robley Rex V A Hospital
07.2021 - Current

EKG Technician

Robley Rex Veterans Administration Medical Center
06.2017 - Current

Nursing Assistant

Robley Rex Veterans Administration Medical Center
06.2013 - 06.2017

Phlebotomy Technician

ROBLEY REX VA HOSPITAL
05.2012 - Current

No Degree - Medical Assisting

Somerset Community College
05.2001 -

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Cherryle LawsonAdvanced Medical Support Assistant