Cheryl-Ann Solomon
Kapolei,HI
Summary
Hardworking waiter with several years of experience and solid background in food service field. Highly skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. History of delivering speedy service while working on feet for long periods of time and training incoming staff. professional with history of effectively managing inventory, maintaining equipment and operating equipment to accomplish daily tasks. Assigns work and checks on team member work quality and compliance with standards. Adept at safely storing, using, and cleaning up hazardous chemicals.
Overview
15
15
years of professional experience
Work History
Server Supervisor
Honolulu Country Club
Honolulu, HI
06.2013 - Current
- Monitored dining room activities to ensure customer satisfaction.
- Maintained cleanliness of the restaurant and kitchen areas.
- Coordinated with staff members to ensure smooth operations during peak hours.
- Ensured compliance with all health and safety regulations.
- Trained new servers on proper food handling techniques.
- Assisted in resolving customer complaints promptly and professionally.
- Provided guidance and direction to employees throughout their shift.
- Developed strategies to increase sales, reduce costs, and improve efficiency.
- Scheduled server shifts based on projected business levels.
- Ordered supplies necessary for efficient operation of the restaurant.
- Performed regular inventory checks of food items, beverages, and other supplies.
- Managed cash register transactions accurately and efficiently.
- Prepared weekly reports regarding sales, labor costs, food costs.
- Created an effective system for tracking customer orders from start to finish.
- Monitored supply levels throughout the day, restocking shelves as necessary.
- Organized incoming shipments of goods for easy access during restocking process.
- Performed inventory management duties, such as restocking shelves and ordering supplies.
- Assisted in inventory management through regular stock counts and restocking activities.
- Performed opening and closing duties such as cleaning counters, restocking supplies.
- Kept work station organized throughout shift by restocking supplies as needed.
- Lifted heavy objects using appropriate lifting techniques as needed to stack boxes safely onto pallets.
- Assisted crews in lifting heavy loads safely using appropriate techniques.
- Trained new hires in safe lifting practices, use of protective gear, and operational procedures.
- Positioned lifting devices under, over, or around loaded pallets, skids, boxes and other materials.
Front Office Clerk
Waianae High School
Waianae, HI
03.2010 - 03.2013
- Greeted customers and answered inquiries in a professional manner.
- Verified customer information by collecting and inputting data into the computer system.
- Provided excellent customer service to ensure customer satisfaction.
- Processed cash payments, checks, and credit card transactions accurately.
- Managed office supplies inventory, ordered new materials as needed.
- Answered incoming calls and transferred them to the correct department or personnel.
- Assisted in organizing events, such as conferences and meetings.
- Inputted customer orders into the system for processing of merchandise orders.
- Ensured compliance with company policies and procedures related to front office operations.
- Created purchase orders for various departments within the organization.
- Posted payments received from customers into their respective accounts.
- Monitored visitor access logs and tracked visitors entering and exiting premises.
- Scanned documents into the computer system for easy retrieval when needed.
- Maintained front office cleanliness and organized supplies to increase productivity.
Education
Pearl City High School
Pearl City, HI06-2009
Skills
- Hostess support
- Safe Food Handling
- Supply Restocking
- Team member support
- Order Management
- Stock Inventory Management
- Inventory procedures
- Inventory determination
- Inventory Sorting
- Inventory Tracking
- Inventory Stocking
- Organizing inventory
- Inventory upkeep
- Inventory Restocking
- Lifting safety
- Patient moving and lifting
- Heavy product lifting
- Safe Vehicle Lifting
- Lifting and moving cargo
- Lifting device operations
Timeline
Server Supervisor
Honolulu Country Club
06.2013 - Current
Front Office Clerk
Waianae High School
03.2010 - 03.2013
Pearl City High School
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