Liz Rimmer
Kapolei,HI
Summary
Experienced with administering patient care and supporting medical staff in diverse healthcare environments. Utilizes effective communication to ensure seamless team collaboration and patient satisfaction. Knowledge of clinical procedures and patient management, consistently contributing to improved healthcare outcomes.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Marriott Autograph Collection - Laylow Waikiki
05.2023 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Guest Service Ambassador
Espacio, the Jewel of Waikiki
12.2019 - 12.2022
- Enhanced guest satisfaction by promptly addressing inquiries and providing personalized assistance.
- Streamlined check-in process for improved efficiency and reduced wait times.
- Facilitated smooth transitions between shifts by effectively communicating pertinent information to incoming staff members.
- Promoted hotel amenities and upsell opportunities, increasing revenue through targeted sales efforts.
Medical Assistant
Fertility Institute Of Hawaii
05.2020 - 05.2021
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
Education
Associate of Science - Nursing
Chaminade University
Honolulu, HI05-2026
Associate of Arts - Liberal Arts
Kapiolani Community College
Honolulu12-2019
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Problem-solving skills
Languages
English
Native or Bilingual
Korean
Native or Bilingual
Certification
Basic Life Support
Timeline
Front Desk Receptionist
Marriott Autograph Collection - Laylow Waikiki
05.2023 - Current
Medical Assistant
Fertility Institute Of Hawaii
05.2020 - 05.2021
Guest Service Ambassador
Espacio, the Jewel of Waikiki
12.2019 - 12.2022
Associate of Science - Nursing
Chaminade University
Associate of Arts - Liberal Arts
Kapiolani Community College
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