Assisting in all sales, attending, setting up and acquiring new customers at multiple trade shows
Office Manager
Passmore Gas
06.2023 - 01.2024
All aspects of managing a office from Payroll, AP/AR, HR, daily duties of operations
Project Coordinator
Atlas Installation
01.2023 - 05.2023
Communication and interpersonal on a daily basis with key account clients and employees
Analytical and problem-solving on a day to day basis, with payroll, issues with systems, budgets
Service Delivery Manager
Absolute Performance, Inc.
10.2021 - 05.2022
Company Overview: Broomfield, CO
Single point of contact for all local IT service delivery issues and requests
Coordinated and managed IT Projects which included Network and server upgrades, Service Management tool deployment
Broomfield, CO
Director, Field Development and Support
Spar Group Inc.
11.1996 - 09.2021
Company Overview: Auburn Hills, MI
Collaborated with management, technical crew members and fellow supervisors to organize efficient operations and achieve demanding schedule targets with key clients, such as Family Dollar, Staples, Samsung and many other Fortune 1000 companies
Worked closely with organizational leadership, including executives to strategically affect direction of field operation procedures
Development, implementation of innovative proprietary software/smartphone applications and cutting-edge approaches at all levels with effective resource allocation and strategic planning both domestically and international
Member of strategic team planning for acquisitions/new joint venture companies both domestically and internationally (Japan, China, South Africa, Lithuania, Romania, Turkey, Canada and Mexico) and analyzed utilization data to improve service
Developed processes and procedures to coordinate with other departments such as IT, Client services, Customer Service, Distribution, Auditors, HR and Accounting
Supervised and managed Field/Technical Support team of 10 to keep projects on-track and tasks prioritized
Customer Support Officer at Runjiang International Supply Chain Management Co.Customer Support Officer at Runjiang International Supply Chain Management Co.