Cheryl Barenfeld
Pompano Beach,FL
Summary
Seeking a long-term position with a company that will allow for advancement.
Organized Receptionist and Appointment Setter with [Number] years of experience creating schedules, maintaining appointments and assisting team members with administrative tasks. Flexible and versatile professional with expertise in serving as point of contact for prospective clients, handling questions and inquiries via telephone and complying with security regulations.
Overview
5
5
years of professional experience
Work History
Appointment Setter
BDCU United Car dealership
05.2024 - 06.2024
- Customer Acquisition
- Called customers to set up appointments then transferred them to a manager
- Tracked appointments of outcome scheduled
- Look up car model and gave them information about different vehicles
Appointment Setter
Solar Vision
07.2023 - 02.2024
- Called customers to set up appointments then transferred them to a solar specialist
- Tracked appointments of outcome scheduled
- Responsible for tracking leads
Book of Business Concierge
RainSoft Water filter Company
11.2022 - 06.2023
- Set appointments with customers, and handled concerns quickly
- Actively, listened to customers, handled concerns quickly and escalated issues to supervisor
Travel Agent
Grand Caribbean Cruises Company
04.2021 - 08.2022
- Discussed the advantages of pursuing travel with customers
- Assisted clients with reservations, transfers, changes to their bookings, cancellations.
- Provided clients with the best package deals
- Visit resorts to ascertain accommodation quality and suitability
Sales
Assurance Wireless Company
03.2019 - 10.2021
- Completed goal sales and tasks
- Maintain knowledge of multiple carrier plans and compare with confidence to customers
- Visit resorts to ascertain accommodation quality and suitability
- Collaborate in team environment to ensure work is evenly distributed, Customers are efficiently served, and revenue opportunities are maximized
Education
High School Diploma - G.C.S.E
Pool Hayes Arts & community school
Skills
- Microsoft
- Creative writing
- English
- Script reading
- Cold calling
- Phone etiquette expert
- Time management
- Customer service
ATTRIBUTES
I have the availability to conform to customer’s wishes and desires while multi-tasking & maintaining time management in a steadfast manner. Online, Microsoft, Excel and spreadsheets
Timeline
Appointment Setter
BDCU United Car dealership
05.2024 - 06.2024
Appointment Setter
Solar Vision
07.2023 - 02.2024
Book of Business Concierge
RainSoft Water filter Company
11.2022 - 06.2023
Travel Agent
Grand Caribbean Cruises Company
04.2021 - 08.2022
Sales
Assurance Wireless Company
03.2019 - 10.2021
High School Diploma - G.C.S.E
Pool Hayes Arts & community school
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