CHERYL BIAS
Jerome,MI
Summary
Talented Owner with excellent marketing, customer service and facility oversight skills and more than 28 years of experience. Highly effective and comfortable working with people at all levels in organization.
Overview
30
30
years of professional experience
Work History
Owner/Stylist
CJ's Hair Salon
06.1988 - 06.2016
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Stylist
Hair One Styling Salon
03.1986 - 06.1988
- Enhanced client satisfaction by providing personalized styling advice and outfit recommendations.
- Boosted sales through effective upselling of complementary clothing items and accessories.
- Developed strong relationships with clients, leading to increased repeat business and referrals.
- Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.
- Provided excellent customer service by attentively listening to client needs and addressing concerns promptly.
Education
Cosmetology Education
Virginia Farrell Beauty School
Livonia, MI09.1974
Skills
- Staff Management
- Talent Development
- Human Resource Management
- Sales Management
- Marketing
- Small Business Operations
Timeline
Owner/Stylist
CJ's Hair Salon
06.1988 - 06.2016
Stylist
Hair One Styling Salon
03.1986 - 06.1988
Cosmetology Education
Virginia Farrell Beauty School
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